o Facilitate in-person, virtual, and hybrid learning engagements using instructional techniques that incorporate adult learning principles.o Design and deliver training for leadership development, compliance, and custom programs and their assessments. o Coach supervisors and leaders using coaching certificationso Partner with organizational leaders to develop leadership succession plans and “progression” plans to view employee development and staffing needs holistically. Led training efforts for UCAR’s ‘Retirement Reimagined’ program. o Design, deliver, and facilitate leadership development programs including an Early Career Leadership Program, a Legal Fundamentals for Supervisors, a New Manager Program, a High-Potential Program, and a Senior Leadership Program. Serving over 200 staff, annually. o Manage leadership development programs from end-to-end including procurement, communications and promotions, vendor management, administration, training, and assessment. o Proactively identify gaps, make recommendations, and optimize learning experiences that build staff knowledge, skills, and abilities to support their career development, as well as the organization’s talent development and succession management needs.o Design and facilitate a range of proactive learning programs specifically tailored to meet the development and just-in-time needs of staff including training topics such as: Giving Feedback, Change Management, and Hybrid Work.o Ensure that training programs and materials are inclusive and accessible by all (e.g. use of Universal Design standards, accommodations for different learning abilities and styles, use of closed captioning, etc.)o Oversees execution of all-staff Mentoring Program with over 100 participants, annually.

• Facilitated learning leadership training using a variety of instructional techniques. • Designed and delivered all types of learning experiences for professional development, leadership, compliance, and custom programs. • Managed courses in Workday Learning. Created over 65 courses for the company and scheduled over 100 offerings annually.• Monitored all compliance training for more than 1,400 employees. Coordinated reporting and ensured effective outcomes for mandatory training through Workday Learning campaigns.• Provided administrative and logistical assistance to the Talent and Learning Development Team and key stakeholders on training programs and initiatives, including e-learning, classroom-based activities, talent development projects, etc.• Engaged with external vendors in procurement, curriculum development, and training delivery. • Increased active users in LinkedIn Learning by 75.78% in the first year.• Served as lead for Tuition Assistance Program employee benefit. Processed over 150 requests and $500k, annually.• Facilitated and planned New Hire Orientation, monthly. Onboards over 200 employees each year.

• Promoted the advisor-advisee relationship and provided timely, responsible, and inclusive customer service by effectively using the various tools of communication (academic coaching, email, telephone, face-to-face meetings, and electronic advising notes). • Evaluated the academic credentials of over 1,000 candidates for admission into graduate programs, annually.• Assisted in recruitment efforts by attending graduate and career recruitment fairs.• Developed marketing and promotional materials for prospective students. • Measured the effectiveness of the advising process by maintaining the advisee database for more than 700 students to make timely decisions and offer solutions to streamline the advising process. • Planed and oversaw the implementation of graduate student recruitment events.

• Taught a required freshman orientation class, GEP 101, to 32 students a semester for 32 hours a semester. • Developed curriculum appropriate for adult learners that promotes academic success and rigor, specifically, by helping students hone writing skills and abilities for college-level research papers.• Scored an average of 4.5/5 on faculty evaluation.

• Developed and implemented a series of events and training that enhanced all aspects of student life for the transfer population (approximately 7,000 students) in the areas of academics, identity, leadership, involvement, career exploration, and wellness.• Created and led a mentoring program for transfer students by coaching and training 15 student mentors. • Influenced stakeholders and created buy-in at various levels of the institution from students to Vice President by using national data and research to inform and support change initiatives.

• Managed programming logistics for Student Orientation, Family Weekend, and the inaugural freshman engagement camp, the Ursa Experience.• Created programming and marketing materials for 125 students attending the Ursa Experience.• Coached and facilitated Clifton StrengthsFinder training for Orientation Leaders.• Facilitated the hiring process for Orientation Leaders, Interns, and Graduate Assistants. • Supervised 45 Orientation Leaders who helped matriculate over 3,000 incoming students.• Trained Orientation Leaders by through a for-credit leadership class that covered job-related training and leadership styles and skills.

•Maintained records of students' assessment results, progress, feedback, or school performance, ensuring the confidentiality of all records.•Provided feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence in students.•Created content and tutoring activities for students.

Counseled potential students over the phone and assisted Baylor in recruitment.

Helped facilitate Chapel, selected and researched potential speakers for future semesters