Devoney Singletary Email & Phone Number

Atlanta, Georgia, Us

Atlanta, Georgia, Us

Us

Columbia, South Carolina, Us

Paris, Île-De-France, Fr

Assisted customers with questionsAssisted customers with a warm and professional attitudeHandled emails and inbound callsManaged customer accountsHandled billing issuesProcessed refunds and customer transactionsPerformed data entry for customer information

*make sure files are kept in a neat and orderly fashion*answer and transfer calls to the appropriate department and/or person*distribute mail in a quick and timely fashion*key in payment amounts and dates to be paid*make sure invoices match correctly with billsAccomplishments*I have recently been given more responsibilities such as creating and distributing the company's candybooks throughout the yea

Atlanta, Georgia, Us

*receive inbound calls from insurance agents to update clients homeowners insurance*receive inbound calls from homeowners with questions concerning his/her insurance*make outbound calls to verify and/or update homeowners' insurance

sort bottles and separate any hazardous material from line*make sure working environment is kept in a neat and orderly fashionAccomplishmentsWithin my first six months employed I was promoted to supervisor of my shift

Tampa, Florida, Us

Checked to ensure that appreciate changes were made to resolve customers' problems• Executed daily operations of assisting customers with any and all of their AT&T products and services• Obtained and examined all relevant information in order to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase technical issues• Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments as well as actions taken• Resolved customers' service billing complaints by performing activities such as refunding money and adjusting bills• Referred unresolved customer grievances to designated departments for further investigation• Responsible for resolving the customers problems effectively and efficiently

Washington, Dc, Us

Conduct the US Census questionnaire at the residents home who did not promptly return the questionnaire

Clemson, Sc, Us

Assist the cataloger by re-shelving, relabeling, and discarding books

Associate'S Degree, Accounting

Associate Of Arts - Aa, Business Administration And Management, General

Did Not, Psychology