• Engage with stakeholders to create comprehensive product launches including: product brief creation, collaborate with video production groups and animators to create product videos, take product photography, create all supporting documentation, create all content related to email, website and social media, and manage communication with internal stakeholders prior to launch• Document management – Redesign all Spec Sheets, Order Guides, Price Sheets & Installation Guides utilizing Adobe InDesign Master pages and spreads to streamline future edits, create consistency, allow for interactive PDF’s & deliver information in a concise but comprehensive way• Website management – Design and maintain Lindsleylighting.com via WIX including integrations with Dropbox• Perform all SFDC Admin responsibilities such that the structure of objects and fields supports the workflow of all employees. Run data loads to minimize manual data entry as well as manage data integrity• Create, schedule and publish email campaigns to LL Rep Agencies to provide company updates and product launches• Manage social media presence on Instagram, Facebook, LinkedIn and Pinterest• Manage internal software launches to create smooth transitions and minimize impact to employees

Custom woodworks and furniture design

Own all Channel related internal processesCollaborate with Operations Leadership to prioritize enhancements and new projectsSubject matter expert on Solution Partner Program and processesPrimary point of contact for software issues – user error vs bug identificationLaunched new Partner Locator application to assist in customer’sWithin the Operations department: Identify stakeholders, gather and write requirements, participate in User Acceptance Testing (UAT), develop and deliver training materials

As a subject matter expert across business units (Operations, Products, Pricing, Legal, Asset Management, Installation, Software, Sales, & Channel Sales) I am responsible for collaborating with stakeholders to develop and ensure compliance of processes and policies.• Collaborate with Operations Leadership to identify and simplify various processes which resulted in faster processing times and the reduction of headcount• Develop and document processes in relation to SaaS product releases. Create process flow diagrams to facilitate understanding• Responsible for managing data integrity from Customer Signature to Permission to Operate lifecycle. Leveraged Salesforce Admin capabilities to deliver enhancements (create: page layouts, field values and permissions, custom reports) to facilitate efficiency• Act as a primary point of escalation for policy questions, performing research and analysis as required in order to drive outcomes• Identify stakeholders, gather and write functional vs non-functional requirements, create and participate in User Acceptance Testing (UAT), develop and deliver training materials for groups of 10-70• Manage relationship between Software Product Management and the Ops Department such that our software enhancements/defects requirements are communicated effectively, leading to prioritization in JIRA in an Agile development cycle• UAT Super User for Internal and External software releases• Primary stakeholder in major company initiatives – REC Solar Acquisition and systems integration, Brightpath (in house lead to sales platform), Workflow Management (Customer installation project management platform w/in existing CRM)• Define key financial controls and revamp department policies, processes, and software access for SOX implementation. Primary stakeholder in data security in transition to Oracle as the designated SOX-ERP system• Act as a primary point of escalation for policy, research and analysis as required in order to drive outcomes

•Assisted in growing the Hawaii market from <80 orders per month to 350< per month in a year•Developed and maintained relationships with Senior Sales and Installation staff at Channel business partners•Subject matter expert on all sales and customer origination policies and processes•Primary point of contact for software issues – user error vs bug identification•Launched Partner Relationship Management (PRM) software platform and trained groups of 15-50 sales reps

•Provided live sales support to a channel partner network via phone and email•Triaged inquiries and requests•Ensured compliance with policies and procedures•Managed software access for the sales network•Provided policy and software training via screenshare

Hired as summer receptionist and quickly took on responsibilities of Administrative Assistant to CEO, Office Manager and Project Manager. • Comprehensive comparative analysis of life-science companies and competing therapeutic approaches for pancreatic cancer; including clinical trial analysis, investment strategies, capital structure and lessons learned.• Developed job description, and participated in interview and selection process for full time Office Manager to replace my position; conducted training and transition for new hire• Organized patent application documents, working with legal counsel to gather all patent details• Conducted banking, accounting, and payroll operations, including international wire transfers of investment capital• Managed purchase orders and arranged credit lines with vendors• Communications with clients, suppliers, building supervisors, and financial supporters

• Customer service and hospitality to welcome customers and increase sales• Preparation and serving of food and drinks• Organization of the café – restocking, cleaning

• Certified to lead participants in ropes course team building, leadership and personal challenge exercises• Encourage, guide and ensure the safety of 10-30 students and/or faculty members through high and low ropes course elements

• Customer service and hospitality – private tastings and tours of the property/winery• Online order management and organization• Event management and preparation• Assistance in the production process of items to be sold (wine, olive oil, & vinegar)

• Worked with chefs, sous-chefs, and pastry chefs on prep work, cooking, and plating• Studied Chez Panisse system of sustainable sourcing of ingredients