Devon Moran Email & Phone Number

Charlotte, North Carolina, United States

-Coach and develop executive leadership, mid-level managers, and emerging leaders-Consult with C-Suite and business leaders regarding organizational and employee performance gaps-Assess, understand, and adjust to a diverse population of executives, leaders, and other points of contacts by utilizing knowledge of Extended DISC communication styles and business acumen-Provide recommendations on accountability measures, goal setting, feedback, motivation, and recognition-Evaluate organizational readiness for change, create process flows, and tailor company-wide communications for leaders-Work with leadership teams to implement and promote strategies for employee engagement and retention-Design, recommend, and promote cultural improvement strategies-Support clients and their employee populations with conflict resolution techniques-Regularly participate in internal committees to support efficiency efforts, process improvements, strategic planning, and employee development-Partner with internal sales and service teams to better understand Insperity’s approach for client engagement through educational sessions, prospect meeting support, and ongoing discussions-Facilitate strategic discussions surrounding Insperity’s client for life strategy with customers to increase engagement levels, contributing to client retention -Consistently request feedback from internal and external partners to ensure constant personal growth and development-Create and facilitate learning and development programs-Operate with a high level of decision-making authority, sound judgement, business ethics, and integrity

Charlotte, North Carolina Area

-Responsible for creating a “WOW” experience when leading interactions with external and internal customers by consistently exceeding expectations-Oversaw development and facilitation of client service strategy plan for client base-Developed and maintained relationships with client owners and client appointed contacts-Analyzed and recommended suggestions for client concerns and developed action plans for correction-Assisted clients with obtaining and interpreting service information-Participated in prospect meetings with sales and service team members-Resolved difficult situations, educated clients, and developed partnerships with stakeholders

Charlotte, Nc

-Partnered with S³’s client, Premier Inc., as the main point of contact in contingent workforce planning-Worked as a consultant to the client by recommending opportunities to consistently innovate their contingent workforce program -Supported 30+ staffing vendor relationships by acting as the liaison between Premier and vendors-Managed the entire hiring process from start to finish including: Gathering requisition requirements, building requisitions in PeopleFluent (VMS Tool), scheduling and hosting manager calls with vendors, screening resumes, scheduling interviews, job offers, onboarding compliance, employee counseling, and terminations-Ensured day-to-day operations were run smoothly by monitoring and upholding vendor compliance-Prepared reports to internal stakeholders regarding the active contingent workforce and open requisitions

Charlotte, North Carolina Area

-Operated as the lead point of contact for any and all matters specific to local, national, and VMS client accounts-Developed suggestions and/or resolutions for client issues. Assisted with high severity requests and escalations-Forecasted and tracked metrics associated with client accounts-Actively completed full-cycle recruitment on open job orders in the Professional Staffing market, including but not limited to: Customer Service, Administrative, HR, Marketing, Sales, IT, and Accounting/Finance positions on a local and national basis-Managed Recruiters to ensure prescreening, submissions, interviews, and offers were completed in a timely manner. Ensured staffing processes aligned with current and future workforce needs-Completed onboarding processes including I-9’s, tax documentation, background check initiation, drug screen initiation, reference checks, and additional compliance documents as requested by clients-Handled employee relations activities such as counseling, performance warnings, and terminations-Utilized Microsoft Dynamics to manage employee data and track applicant informationAccomplishments:-Invited to Company Performance Trip-2015, 2017-Top 3 Recruiter Company-Wide for Annual Gross Profit and Revenue-2016-Selected as Corestaff’s first Brand Ambassador

Charlotte, Nc

-Interacted with all managers in the organization, including but not limited to: Chief Operating Officer, Chief Information Officer, Director of Accounting, Chief Marketing Officer, Purchasing Manager, Customer Service Manager, and Warehouse Manager-Recruited for IT, Accounting, Marketing, Specialty Brands, Web Development, Warehouse, Purchasing, Customer Service, Business Analysis, Inventory, FDM, and Sales positions in North Carolina, California, Texas, Florida, Washington, Ohio, and Connecticut-Completed full-cycle corporate recruiting including, but not limited to: prescreening, interviewing, offer process, drug screening, background checks, etc. -Created, edited, and managed job descriptions and postings-Utilized ADP systems to manage applicant flow and employee data-Assisted with Human Resources paperwork as needed

Charlotte, Nc

-Responsible for all sales activities, from lead generation through close, in an assigned territory-Managed various active accounts to ensure client needs were met-Made over 250 calls and 10+ face to face interviews weekly regarding possible job opportunities-Performed searches for qualified candidates according to relevant job criteria, using PeopleSoft databases, networking, internet recruiting resources, cold calls, media, and employee referrals-Determined applicant qualifications by interviewing applicants, analyzing responses, verifying references, and comparing qualifications to job requirements-Provided job seekers with advice and opportunities to become highly qualified candidates

Greensboro/Winston-Salem, North Carolina Area

- Prescreened potential candidates through phone interviews- Created a marketing plan that contacted 308 clients in the Triad Area to help place candidates - Developed interview questionnaires, verification of employment forms, and reference forms- Maintained and updated candidate databases, consisting of 40,000+ individuals- Interfaced directly with clients and candidates throughout the recruiting process- Performed candidate background checks and drug screens