Devonna Mccutcheon Email & Phone Number

Lic, Ny

I answer phone calls, place orders for customers and use MOM (Multichannel Ordering Manager) to place and process orders. I also print out the FedEx labels to ship packages. I'm assigned to making all custom cards for orders, emailing confirmations and some data entry.

New York, Ny

-Handled all customer complaints, insured high levels of customer satisfaction -Proposed ways for faster customer service and execute them-Supervised 19 associates -Made associate schedules -Provided online customers with merchandise for in-store pick up

Fort Hamilton, Ny

-Assistant supervisor over customer count, inventory, money handling, scheduling and supply ordering.-Supervised 15-20 subordinates to ensure on-time and accurate completion of goals and task-Cross train soldiers in food procedures-Enforced Army safety & health code regulations-Assistance in maintenance on military vehicles and equipment

Valley Stream, Ny

-Controlled food distribution-Completed daily inventory of products-Delegated task to crew and crew trainers daily-Received truck orders-Maintain acceptable labor daily

South Richmond Hills, Ny

-Managed peoples department-Responsible for hiring and training crew-Created weekly crew schedules -Completed daily, weekly and monthly inventories on products-Conducted progress reports on crew -Handled large amounts of money -Maintained cleanliness of equipment such as monthly cleaning of shake machine, toaster, drink machines and etc.-Promoted a motivated high spirited working environment -Implemented New York State health codes and food safety-Always passed mystery shops with excellent customer experience *certificate from BSM (Basic shift management course)*diploma in FRDM (Department management course)

Liberal Arts And Sciences/Liberal Studies

Medical Billing Certificate, Billing And Coding