As an experienced IT Security Specialist and customer-focused professional, I bring a dynamic combination of technical expertise, sales acumen, and creative problem-solving to every role I take on. With a Bachelor of Science in Information Technology from Virginia Commonwealth University and over five years of hands-on experience in IT systems, retail sales, and digital content creation, I am passionate about leveraging innovative solutions to drive business success and enhance user experiences.In my current role with D&T Tech Services, contracted through Gatekeeper Systems, I specialize in deploying and managing advanced cart containment solutions like CartControl®, while maintaining cybersecurity protocols to safeguard sensitive data. My ability to monitor and mitigate risks has consistently resulted in optimized system performance and improved client outcomes.Previously, I excelled in sales and customer service roles with Best Buy and Verizon, where I consistently exceeded sales targets, provided expert technical advice, and trained teams to achieve success. My freelance work in digital content creation honed my creative and analytical skills, enabling me to craft impactful campaigns that enhanced brand visibility and engagement.I’m passionate about staying ahead of industry trends in IT, cybersecurity, and digital innovation. My goal is to connect with like-minded professionals, contribute to meaningful projects, and drive success through technical excellence and customer-centric solutions.
