Devon Palmer Email & Phone Number

Seattle, Wa, Us

Bellevue, Washington

-Independently created an Excel workflow that quickly aggregated Symetra’s CML portfolio data. This system has been adopted by the entire department to improve processing speeds by 80%. -Economic valuation and historical property analysis of new loan inquiries, rate resets, refinances, and assumptions.

-Captured and edited high-energy reels for Symetra’s Summer of Service events that grossed the highest viewership on Symetra’s social media outlets.-Captured and edited interviews with Symetra Community partners.-Lead post-production on a wrap-up video for all of Symetra’s Summer of Service events.

Bellevue, Washington

● Summarized our $6B portfolio’s performance through variance analysis of annual income statements and directly participated in quarterly department performance reports.● Supported Sr Risk Analyst by identifying DSCR irregularities, occupancy changes, and interestrate risks accompanied by detailed explanations for more than 2,500 loans. ● Lead our property inspection review project by establishing KPIs and appropriate metrics,then optimized our process by building dynamic Excel dashboards that tracked our progressand project performance.● Trained in cross functional teams across the mortgage loan pipeline from Closing to Servicing.

• Reduced patron complaint forms by resolving 20-30 patron account disputes per week• Provided direct customer service to 300-500 diverse patrons a day• Oversaw and trained 2-4 new hires every quarter in daily operational tasks and library technology• Increased revenue by $1,200-$1,800 per month through patron fee collectionThe Seattle Public Libraries is a non-profit government organization that promotes the free accessibility of information to all. They provide numerous amounts of free classes and workshops tailored around the community interests of their surrounding neighborhoods.

-Provide indirect customer service by maintaining and processing library catalogs and materials.-Facilitate library programs.

2100 24Th Ave S #380, Seattle, Wa 98144

-Interviewed 2-3 business owners per quarter seeking business consultation.-Developed an understanding of investment criteria for venture capitalists.Washington C.A.S.H. (now Ventures) was a non-profit self help, educational, and investments organization. They provided classes and programs that educated underprivileged business owners as well as providing investment capital. During my time there I prepared documents for each session. I was also part of the preliminary interview panel that screened business owners for admission into the program as well as potential investment capital.

305 Harrison St, Seattle, Wa 98109

The SIFF FutureWave Committee is a group of young adults from the Seattle area who foster a community of young film enthusiasts by making film accessible, planning events, promoting awareness, and empowering the next generation of filmmakers.During my time here I helped facilitate youth programs and curriculum planning .

Bachelor Of Arts (B.A.), Finance, General

Activities and Societies: Financial Management Association (FMA) Vice President at the University of Washington Bothell. I was chosen.

Associate Of Arts (A.A.), Business Administration And Management, General