Devonte'E Holland Email & Phone Number

Beavercreek, Ohio, United States

Member Center· Successfully extended relationship products such as GAP, Route 66, and extra checking accounts by effectively articulating benefits and protections to members.· Led in business referrals, facilitating funding needs for loans exceeding $50k by identifying business requirements and guiding members through the process.· Demonstrated comprehensive knowledge of business financials to better facilitate customers in reaching their personal and business financial goals.· Championed the adoption of ACH capturing system, streamlining business-to-customer relationships and improving payment processing efficiency for those businesses.Virtual Branch· Achieved 170% of credit life and credit disability goal, exceeding payment protection plan targets.· Recognized as NPS Champion for three consecutive months for outstanding customer service.

Dayton, Ohio, United States

· Managed branch operations independently due to staffing shortages, ensuring smooth transactions and efficient cash management.· Oversaw mortgage and auto loan processes, providing exceptional service to Premier Health employees.· Demonstrated adaptability and quick learning ability, successfully running the branch within three months.

Dayton, Ohio Area

· Led sales efforts and customer service initiatives, achieving sales targets and driving revenue growth.· Initiated outreach to local businesses, offering cost-saving solutions and promoting business phone services.- Achieve growth and hit sales targets by successfully managing the sales team- Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs- Present sales, revenue and expenses reports and realistic forecasts to the management team- Identify emerging markets and market shifts while being fully aware of new products and competition status

Dayton, Ohio Area

· Proactively engaged with businesses to understand their needs and offer tailored solutions, resulting in increased sales and customer satisfaction.· Developed and implemented marketing initiatives to attract new business clients and promote Verizon products and services.· Successfully orchestrated long-term business relationships through the sale of vehicle tracking solutions to local companies, emphasizing the financial and operational benefits- Prepare sales contracts and guide customers through the term & Agreement acceptance process

Dayton, Ohio Area

· Provided exemplary customer service to restaurant owners, offering product recommendations and cost-saving strategies.· Consistently achieved high scores on secret shopper evaluations, demonstrating commitment to excellence.- Assist with financial planning and performance- Adhere key performance metrics- Utilize marketing/promotional products to drive customer engagement- Merchandising and inventory management, and community stewardship. environment with exceptional service product merchandising, and product quality.

Dayton, Ohio, United States

· Established partnerships with local schools and sports teams, driving sales of footwear and team uniforms.· Initiated and implemented an outreach program to local schools, facilitating meetings and negotiating sales agreements.

Marketing

Activities and Societies: Residential Community Association –Director of Programming University Activities Board - Marketing Committee.

Marketing