Customer Service Experience Specialist
Current
May 2023 - Present
AeroLeads people directory · profile
Devon Thiem Email & Phone Number
Customer Service Experience Specialist
at
AO
1 work email found
@ageuklancs.org.uk
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Service Experience Specialist
Location
Chorley, England, United Kingdom
Company size
Who is Devon Thiem? Overview
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Quick answer
Devon Thiem is listed as Customer Service Experience Specialist at AO, a with 2372 employees, based in Chorley, England, United Kingdom. AeroLeads shows a work email signal at ageuklancs.org.uk and a matched LinkedIn profile for Devon Thiem.
Devon Thiem previously worked as Deputy Manager/ Senior co-ordinator at Age Uk Lancashire and Hospital Aftercare Service Engagement Co-ordinator at Age Uk Lancashire. Devon Thiem holds Bachelor'S Degree, Registered Nursing/Registered Nurse, Diploma Of Higher Education In Health & Social Care Studies (Level 5) from Edge Hill University.
Company email context
Email format at AO
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{first_initial}{last}@ageuklancs.org.uk
86% confidence
AeroLeads found 1 current-domain work email signal for Devon Thiem. Compare company email patterns before reaching out.
Profile bio
About Devon Thiem
Promoted to Deputy Manager/Senior co-ordinator within 1 month of working at AGEUK Lancashire, with the added responsibility to deputise for the area manager and generate quartly reports and achieve weekly target results in line with the SLA.I consider myself a highly competent, professional who is committed to developing a career that maximizes organisational productivity and efficiency. I am very personable and intuitive with a passion for making connections with others.
Listed skills include Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, and 3 others.
Current workplace
Devon Thiem's current company
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6 roles
Devon Thiem work experience
A career timeline built from the work history available for this profile.
Deputy Manager/ Senior Co-Ordinator
Hospital Aftercare Service Engagement Co-Ordinator
Jan 2022 - Feb 2022
Member Service Adviser
• Flexibility and resilience skills to deal with a variety of high-volume enquiries via- telephone/Email/E-forms• Preauthorise/Decline a variety of treatments & procedures for members• Multitasking daily with various systems such as SWIFT, CFF & Support point• Recognising & responding to members complaints and following correct processes• Great listening and communication skills with the ability to respond with empathy following BUPA’sValues & Codes
Oct 2020 - Dec 2021
Urgent Care Operations Co-Ordinator
• Independently managed overnight operations within the Out of Hours GP service at Chorley Hospital• Controlled breech times through efficient patient allocation via the Trusts’ Adastra/Quadramed systems• Managed incidents and escalated quality, risk and safeguarding issues via Ulysses software• Effectively communicated with multi-professional teams • Created monthly Finance & Safeguarding excel reports • Level-headedly responded to and handled high… Show more • Independently managed overnight operations within the Out of Hours GP service at Chorley Hospital• Controlled breech times through efficient patient allocation via the Trusts’ Adastra/Quadramed systems• Managed incidents and escalated quality, risk and safeguarding issues via Ulysses software• Effectively communicated with multi-professional teams • Created monthly Finance & Safeguarding excel reports • Level-headedly responded to and handled high volume front desk requests • Training of new staff on various hospital systems & office duties Show less
Apr 2017 - Oct 2020
General Manager
• Owned and monitored the business P&L, making data-led decisions for performance & growth strategies• Identified new & innovative ways to drive sales- maximizing CLV• Managed stock levels and built supplier relations• Trained, coached and mentored a team of 10 people- including HR responsibilities• Developed and executed online/offline marketing campaigns • Worked alongside brewery managers and accountants on finances and performance reports
Aug 2010 - Mar 2014
Team & coworkers
Colleagues at AO
Other employees you can reach at ao.com. View company contacts for 2372 employees →
LG
Laura Green
Colleague at AoBolton, England, United Kingdom
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CC
Charlotte Clark
Colleague at AoSalford, England, United Kingdom
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JW
Jordan Woodbridge
Colleague at AoUnited Kingdom
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KJ
Katie J Wiles
Colleague at AoManchester, England, United Kingdom
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BJ
Ben Jackson
Colleague at AoTelford, England, United Kingdom
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MS
Michelle Siddle
Colleague at AoWigan, England, United Kingdom
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BB
Bradley Bennett
Colleague at AoSalford, England, United Kingdom
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BA
Breda Alder
Colleague at AoManchester, England, United Kingdom
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RD
Ramell Davidson
Colleague at AoCroydon, England, United Kingdom
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RO
Reece Opie
Colleague at AoExeter, England, United Kingdom
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Laura Green
Colleague at AoBolton, England, United Kingdom
View →
CC
Charlotte Clark
Colleague at AoSalford, England, United Kingdom
View →
JW
Jordan Woodbridge
Colleague at AoUnited Kingdom
View →
KJ
Katie J Wiles
Colleague at AoManchester, England, United Kingdom
View →
BJ
Ben Jackson
Colleague at AoTelford, England, United Kingdom
View →
MS
Michelle Siddle
Colleague at AoWigan, England, United Kingdom
View →
BB
Bradley Bennett
Colleague at AoSalford, England, United Kingdom
View →
BA
Breda Alder
Colleague at AoManchester, England, United Kingdom
View →
RD
Ramell Davidson
Colleague at AoCroydon, England, United Kingdom
View →
RO
Reece Opie
Colleague at AoExeter, England, United Kingdom
View →
2 education records
Devon Thiem education
Bachelor'S Degree, Registered Nursing/Registered Nurse, Diploma Of Higher Education In Health & Social Care Studies (Level 5)
Foundation Degree, Community & Social Care: Policy & Practice, Pass
FAQ
Frequently asked questions about Devon Thiem
Quick answers generated from the profile data available on this page.
What company does Devon Thiem work for?
Devon Thiem works for AO.
What is Devon Thiem's role at AO?
Devon Thiem is listed as Customer Service Experience Specialist at AO.
What is Devon Thiem's email address?
AeroLeads has found 1 work email signal at @ageuklancs.org.uk for Devon Thiem at AO.
Where is Devon Thiem based?
Devon Thiem is based in Chorley, England, United Kingdom while working with AO.
What companies has Devon Thiem worked for?
Devon Thiem has worked for Ao, Age Uk Lancashire, Bupa, Gtd Healthcare, and Wheatsheaf Hotel.
Who are Devon Thiem's colleagues at AO?
Devon Thiem's colleagues at AO include Laura Green, Charlotte Clark, Jordan Woodbridge, Katie J Wiles, and Ben Jackson.
How can I contact Devon Thiem?
You can use AeroLeads to view verified contact signals for Devon Thiem at AO, including work email, phone, and LinkedIn data when available.
What schools did Devon Thiem attend?
Devon Thiem holds Bachelor'S Degree, Registered Nursing/Registered Nurse, Diploma Of Higher Education In Health & Social Care Studies (Level 5) from Edge Hill University.
What skills is Devon Thiem known for?
Devon Thiem is listed with skills including Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Management, Microsoft Powerpoint, and Leadership.
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