Ivan Amaro Email & Phone Number

System Administrator for Linux and Windows environments, responsible for the entire GE PACS and RIS environment in hospitals across LATAM and CALA Mexico;Providing support to GE Healthcare's commercial teams;Technical lead for the L1 LATAM team;Responsible for root cause analysis of critical incidents;Responsible for the installation of GE Healthcare solutions such as Universal Viewer, Zero Foot Print, and Enterprise Archive;Installation, configuration, and administration of specific monitoring solutions embedded by GE, as well as market solutions like Zabbix and Graphana, aiming to investigate incidents and providing a 68% reduction in the number of cases opened by clients in LATAM and CALA Mexico;Supporting GE Healthcare's architecture and product teams by providing insights into best practices during project planning;Database tuning for SQL Server, Sybase, and Oracle;Tuning and capacity planning for GE embedded Java solutions, aiming to improve the speed of DICOM image visualization and application opening time for physicians;Regular participation in meetings with clients from Latin America to provide a better troubleshooting experience for LATAM clients;Supporting GE DataMigration teams using AWS S3, Azure Blob Storage, and CloudBerry solutions for DICOM Image and Data migration to the cloud.

Linux Systems Administrator L2, focused on the entire UOL Ecommerce portfolio (UOLHOST, online gaming and courses platform, UOL affiliates, ADwords, payment gateways, etc).UOL is the largest Brazilian company in content, technology, and digital services, with over 7.4 billion monthly page views.

Working in a critical mission team, supporting the entire product portfolio of the UOL group during projects such as the FIFA World Cup and Olympic Games.

Working as part of the operations team, providing support to colleagues and seeking the best solutions to ensure computer access. Key experiences include:Deployment of UltraVNC remote access tool;Configuration of VPN using the PPTP protocol;Installation of OCS Inventory software via GPO;Deployment of Windows XP image via Sysprep and Norton Ghost;Network documentation using Microsoft Visio;Troubleshooting with Linux, Windows, MAC Operating Systems

Working on infrastructure and technical support projects for the Butantan Institute and Butantan Foundation, providing on-site support for over 800 computers used by researchers and graduate students. Providing support for all vaccine manufacturing facilities within the Butantan Institute.

Working in the Software and Network Factory, providing 2nd level support to Group Consulters' employees and clients. Key experiences include:Configuration of workstations to facilitate employees' activities;Windows 2003 (AD, DHCP, GPO, Login Scripts, Print Service);Wi-Fi router configuration;Symantec Backup Exec 11;Management of internal and external employees' email accounts (Localweb);Contacting and requesting assistance from suppliers.

Working in the implementation team for inventory and service desk management software, assisting in the research and development of solutions for applications marketed by the Group to its clients, such as Pamcary GPS logistics, Quattor Petrochemical, Medial Health, Paulista Medical Association, Grupo Fleury, among others, as well as participating in various ad hoc projects. Acquiring experience with tools and activities including:Executing SQL Server queries and handling information in Office;Creating reports and schedules;Training users on the tools;Developing login scripts using Pstools;Communicating with suppliers in various regions of Brazil;Identifying and resolving errors impacting software implementation;Windows Server 2003/2008 (GPOs, AD, DNS, DHCP, NTFS).

English Language And Literature, General

Computer Systems Networking And Telecommunications

Computer Software Engineering