Devin Pacheco Email & Phone Number

Grand Rapids, MI, US

Greater Chicago Area

Tinley Park, Illinois, United States

• Working directly under Merchandise Manager and operations management to ensure a proficient fan experience for attendees
• Receives, counts, and records inventory data via atVenu point-of-sales management platform
• Handling settlement forms with touring representatives to certify sales and communicating throughout performance for inventory restocks (roughly $215k-450K gross merchandise per night)
• Managing high volume sales by creating alternate strategies and encouraging teamwork amongst peers - monitoring POS terminals

Greater Chicago Area

• Responsible for creating visually appealing displays and pricing items correctly
• Assisting in the transport and organization of merchandise inventory as part of initial receipt of goods - load-out of reconciled inventory as part of operational close-out
• Supporting successful sale operations and transactions while exceeding clientele expectationsVenues: Hollywood Casino Amphitheatre, Huntington Bank Pavilion at Northerly Island, House of Blues Chicago, and Byline Bank.

Romeoville, Illinois, United States

• Served as the primary operational staff member in the preparation and implementation of the Arts & Ideas series. This role reflects the significance of Fine Arts in the academic development of the students of Lewis.
• Assisted the professional staff with the design, development, and implementation of arrangements for Arts & Ideas events
• Organized and integrated needed support services (i.e. campus security, cleaning services, etc.)
• Ordered and contracted special equipment or services for Arts & Ideas events when needed (i.e. entertainment, lighting, audiovisual equipment)
• Established and maintained an appropriate events record-keeping system which included outcome evaluations
• Submit appropriate paperwork to the professional staff and confirm University Events and appropriate function space (including parking) on the University Master Calendar

Romeoville, Illinois, United States

• Maintained and updated department inventories and archives (recordings, compositions, etc.)
• Recorded live events while assisting as supplemental stagehand for mixing audio and gear set-up/tear-downs
• Managed and monitored the recording studio and music lab - ensuring proper care to facility and instruments
• Contributed to the Department of Music recruitment and engagement
• Administrative responsibility including scheduling, booking, modifying marketing content, and designingSpecialty Applications: Mac - AppleFinale NotationMusic Pedagogy Software

Chicago, Illinois, United States

• Provided a 3-month comprehensive look at the office duties leading up to an event, as well as day-of-show responsibilities (changing displays, assisting load-ins, communicating with FOH, etc.)
• Shadowed mentors to advance knowledge of business, hospitality, marketing, administrative and event relations
• Conducted desktop research, updated financial reports, and completed tour riders for hired talent
• Attended and participated in pre-show meetings to increase client engagement with venue

Morris, Illinois, United States

• Offered by the high school's vocational institution, was assigned as student worker to tackle merchandise orders and garnered skills of self-employment - in conjunction with Computer Graphics & Multimedia Design courses.
• Introduction to heat press transfer/vinyl printing apparel with emphasis on digital design
• Responsibilities include handling customer interactions, ordering merchandise, performing quality control, creating invoices, and delivering goods to clients
• Live-stream operator for high school sporting events and fine arts performances
• Developed computer application skills using Adobe Creative Cloud

Master Of Business Administration - Mba, Marketing, 4.0

Relevant Coursework: Contemporary Management Practice, Marketing Management, Marketing Research, International Marketing, etc.

Bachelor Of Arts - Ba, Music Business, 3.8

Activities and Societies: Chamber Choir (Leadership Position) Dean's List - High Honors Relevant Coursework: Music Theory, Music.