•Working directly under Merchandise Manager and operations management to ensure a proficient fan experience for attendees•Receives, counts, and records inventory data via atVenu point-of-sales management platform•Handling settlement forms with touring representatives to certify sales and communicating throughout performance for inventory restocks (roughly $215k-450K gross merchandise per night)•Managing high volume sales by creating alternate strategies and encouraging teamwork amongst peers - monitoring POS terminals

•Responsible for creating visually appealing displays and pricing items correctly•Assisting in the transport and organization of merchandise inventory as part of initial receipt of goods - load-out of reconciled inventory as part of operational close-out•Supporting successful sale operations and transactions while exceeding clientele expectationsVenues: Hollywood Casino Amphitheatre, Huntington Bank Pavilion at Northerly Island, House of Blues Chicago, and Byline Bank Aragon Ballroom

Served as the primary operational staff member in the preparation and implementation of the Arts & Ideas series. This role reflects the significance of Fine Arts in the academic development of the students of Lewis University.•Assisted the professional staff with the design, development, and implementation of arrangements for Arts & Ideas events•Organized and integrated needed support services (i.e. campus security, cleaning services, etc.)•Ordered and contracted special equipment or services for Arts & Ideas events when needed (i.e. entertainment, lighting, audiovisual equipment)•Established and maintained an appropriate events record-keeping system which included outcome evaluations•Submit appropriate paperwork to the professional staff and confirm University Events and appropriate function space (including parking) on the University Master Calendar•Coordinated hospitality amongst administration and artists to service concerts, art exhibitions, ensembles, and theatre productions for student population

•Maintained and updated department inventories and archives (recordings, compositions, etc.)•Recorded live events while assisting as supplemental stagehand for mixing audio and gear set-up/tear-downs•Managed and monitored the recording studio and music lab - ensuring proper care to facility and instruments•Contributed to the Department of Music recruitment and engagement•Administrative responsibility including scheduling, booking, modifying marketing content, and designingSpecialty Applications: Mac - AppleFinale NotationMusic Pedagogy Software

•Provided a 3-month comprehensive look at the office duties leading up to an event, as well as day-of-show responsibilities (changing displays, assisting load-ins, communicating with FOH, etc.)•Shadowed mentors to advance knowledge of business, hospitality, marketing, administrative and event relations•Conducted desktop research, updated financial reports, and completed tour riders for hired talent•Attended and participated in pre-show meetings to increase client engagement with venue

Offered by the high school's vocational institution, was assigned as student worker to tackle merchandise orders and garnered skills of self-employment - in conjunction with Computer Graphics & Multimedia Design courses.•Introduction to heat press transfer/vinyl printing apparel with emphasis on digital design•Responsibilities include handling customer interactions, ordering merchandise, performing quality control, creating invoices, and delivering goods to clients•Live-stream operator for high school sporting events and fine arts performances•Developed computer application skills using Adobe Creative Cloud