Devraj Ghosh Email & Phone Number

Kolkata, Wb, In

Kolkata, West Bengal, India

Kolkata, West Bengal, India

During my two-month internship in technical and fundamental analysis of the Indian Stock Market, I developed and demonstrated the following skills:- I gained a comprehensive understanding of the Indian Stock Market, including its history, functioning, and various indices.- Use of technical analysis tools such as moving averages, trend lines, and candlestick charts to analyze stock prices and predict future trends.- Analysis of financial statements, balance sheets, and income statements to evaluate the financial health of a company and its potential for growth.- Proficiency in using software such as Excel, Metastock Pro, AceEquity, Moneycontrol to collect, organize, and analyze stock market data.Attention to detail while analyzing data and preparing reports.- Problem-solving skills by identifying potential risks and developing strategies to mitigate them.- I also learned how to perform fundamental analysis of companies by analyzing financial statements, earnings reports, industry trends, and economic indicators.- Working closely with other team members, I created detailed reports on stocks and market trends, including recommendations for buying, selling, or holding positions. I monitored and tracked the performance of stocks in the portfolio and provided updates.

Kolkata, West Bengal, India

- Provided exceptional customer service to clients in a fast-paced environment for two years as a Customer Service Associate.- Assisted customers with their inquiries, resolved complaints, and provided information about products and services.- Communicated effectively with clients by actively listening and asking relevant questions to fully understand their needs and concerns.- Developed strong problem-solving skills to analyze situations quickly and come up with creative solutions that meet both the customer's needs and the company's objectives.- Maintained accurate records of customer interactions in our CRM system to provide valuable insights to the management team on areas where we could improve our products and services.- Gained a deep understanding of customer needs and expectations, leading to the ability to provide exceptional service and build lasting relationships with clients.- Supported Amazon.in as an SME for the second batch of the VCS-CCU site.- Followed up with customers to ensure satisfaction and improve the overall customer experience - Consistently met or exceeded performance metrics, including customer satisfaction ratings and call handle times - Participated in ongoing training and development opportunities to improve skills and knowledge.- Maintained a calm and professional demeanor, even in difficult situations because of which got employee of the month award in February'22.

Master Of Business Administration - Mba, Finance And Marketing

Bachelor Of Business Administration - Bba, Bachelor In Business Administration

Higher Secondary, Business/Commerce, General