 Conducting daily team huddles and setting clear agenda with respect to the core metrics of the process and motivating the team to drive the same.  Auditing calls of respective campaign specialists and giving them constructive feedback to improve their efficiency levels on calls. Helping team members to meet their respective monthly targets upon conducting 1:1 sessions by identifying their core strength areas and leading them on the right trajectory to meet their individual goals and objectives as far as process is concerned.  Analyzing the historical performance of each rep’s individual accounts and giving appropriate feedback to improve the account performance and induce customers to increase their average renewal amount. Participating in call calibration session with the quality team and making sure that individual reps call flow is in sync call quality team guidelines.  Co-ordinating with city managers to identify initial product performance level issues and offering quick and concrete solutions to develop a good rapport with customers. Helping team members to structure their day in an organized manner and making sure that they are well-focused on achieving main metrics of the process. Participating in WBR’s with a client (Googler’s) and delineating team’s weekly performance dashboard and discussing action plans pertaining to the respective team member’s performance in order to elevate their performance to the next level.

Strategic Consulting with leading digital marketing players in India. Simultaneously helping small and medium scale businesses to grow their Digital Marketing Business ( Google Adwords ). Subsequently conducting Quarterly Business Review's with top notch digital marketing players to review their business progress and setting up effective plan of actions to take their new acquisition business to the next level. Moreover having telephonic conversations with all the clients on regular intervals to understand their real time challenges which they would eventually face in the market whilst on-boarding new acquisitions. Thereby providing concrete solutions to overcome the same. Alternatively coming up with better ideologies to have longer sustainability. In short helping start ups and medium scale digital marketing agencies to see exponential growth in their google adwords portion.