Devin S. Email & Phone Number

Pennsylvania, United States

Responsible for leading a team of associates who unload trucks, sort freight, and distribute merchandise to various areas of the store: Prioritize tasks, execute processes, and ensure the department meets customer expectations Delegate work and oversee progress towards goals Lead teams of 5–30 people, and coach and motivate team members Be the point of contact for team members, and communicate well with people at all levels

Pennsylvania, United States

Thrive in fast-paced environmentsKeep member satisfaction as your top priorityComfortable with change and quickly adapt to different work scenariosProblem solving & tackles obstacles head-on to ensure each task is completed with excellencePick up boxes and other heavy objects weighing more than 25 poundsPromptly unloading trucksAssisting fellow associates as needed throughout the storeSorting and stocking products on shelves and in the backroomEngaging with… Show more Thrive in fast-paced environmentsKeep member satisfaction as your top priorityComfortable with change and quickly adapt to different work scenariosProblem solving & tackles obstacles head-on to ensure each task is completed with excellencePick up boxes and other heavy objects weighing more than 25 poundsPromptly unloading trucksAssisting fellow associates as needed throughout the storeSorting and stocking products on shelves and in the backroomEngaging with vendors and drivers with a positive attitudeMaintaining a clean, neat, and member-ready area Show less

United States

Put customers at the center of everythingthey do by providing primary customer careat the teller line.• Demonstrate care and understanding byengaging customers in conversations,actively listening, asking questions, andleveraging available conversation starters asneeded.• Work as part of a team to help customerssucceed financially.• Introduce customers to the appropriatebanker or internal partner to proactively helpmeet their financial needs and… Show more Put customers at the center of everythingthey do by providing primary customer careat the teller line.• Demonstrate care and understanding byengaging customers in conversations,actively listening, asking questions, andleveraging available conversation starters asneeded.• Work as part of a team to help customerssucceed financially.• Introduce customers to the appropriatebanker or internal partner to proactively helpmeet their financial needs and provideappointment setting options as appropriate.• Maintain a cash drawer including cashhandling and balancing.• Conduct basic services and accountmaintenance for customers.• Complete service requests and support thebranch customer experience through lobbyleadership.• Serve as risk management leaders byunderstanding and managing risks in thebusiness, adhering to policies, proceduresand controls, and ensuring compliance withapplicable laws, rules, and regulations.• Promote mobile solutions to customers byexplaining self-service mobile options andteaching them how to completetransactions on their own. Show less

United States

Matamoras, Pennsylvania, United States

Responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experienceThey set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedbackTeam Environment - Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful mannerDeploy team members appropriately to… Show more Responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experienceThey set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedbackTeam Environment - Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful mannerDeploy team members appropriately to meet guests’ needs and service standards throughout shiftSupport training of Crew Members as directed by Restaurant Manager or Assistant ManagerCommunicate goals and hold team members accountable for performance during shiftOperations Excellence for Guest Satisfaction - Hold guests as highest priority and role model exceptional guest serviceDrive sense of urgency through Crew Members to satisfy guests’ needs and resolve problemsReinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficienciesMonitor team performance to ensure quality, service, and cleanliness standards are met throughout shiftProfitability - Ensure restaurant standards and marketing initiatives are properly executed during shiftFollow all systems and processes to control labor costs, food costs, and cash throughout shiftMonitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shiftReport equipment issues, provide Crew Member performance feedbackComply with all restaurant, Brand, and franchisee policies Show less