Manage quarterly vendor audit under various labour law’s (S&E, PT, LWF, CLRA) for clients.Maintain and file for monthly, quarterly, half yearly annual returns with authorities for clients.Liaison, close labour inspections, meetings with labour offices/officers across Delhi NCR.Maintain dashboard (compliance tracker), PT calculation sheet, LWF calculation etc. for clients.Timely reporting of various numbers, immediate attention items with senior management team.Manage communications e-mails, calls and virtual presentation across Pan India.Manage vendor audits and generate audit reports and monthly compliance report.Upload documents/acknowledgements in tool.

Managed Amex employee queries thru telephone for their pick and drops. Provide first time resolution to maintain a seamless transport experience for all employees.Reporting an exigency and making alternate travel arrangements.Liaison and Coordinate with Vendor Managers, Drivers and Employees.Validate employee route/pick up thru GPS report and decide on next steps.Maintain and manage employee Call Data and Ticket Numbers issued to employees on MS excel.