Devyn Johnson Email & Phone Number

Houston, Texas, United States

Effectively communicating with customers through various channels such as phone, email, and chat. Listening attentively to understand their needs and providing clear, concise responses.Analyzing customer issues, diagnosing problems, and offering practical solutions. This requires a thorough understanding of Asurion’s products, services, and policies.Assisting customers with technical difficulties, troubleshooting device problems, and providing step-by-step instructions to resolve issues.Acting as a customer advocate, ensuring their concerns are addressed promptly and efficiently. This involves escalating complex issues to higher-level support or management when necessary.Maintaining up-to-date knowledge of Asurion’s offerings, including new products, features, and updates. This enables the professional to provide accurate information and recommendations to customersKeeping detailed records of customer interactions, issues, and resolutions in the company’s database. This helps in tracking recurring problems and improving service quality.Gathering customer feedback and providing insights to the company to help improve products and services. This involves suggesting enhancements based on common customer concerns and experiences.

Texas, United States

District Of Columbia, United States

Conducted apartment tours for potential tenants, developing interviewing skills and filling of empty suites with new tenantsHandled residents complaints to verifying its addressed properly.Managed overall tenant relations, including promoting tenant satisfaction and streamlining services deliveryMonitored common areas for both buildings cleanliness and safety.Standardized, verified, and updated all entries in company's inventory databaseCollect and recorded residents payments on centralized payment portalMonitored and documented all incomes, and delinquencies.

Interact with potential and existing residential tenants on behalf of landlords and property management companies.Greet potential renters, show vacant apartments, explain pricing and lease terms, process rental applications.Negociate lease renewals for current residents providing detailed information of changesDesign ads, update website, attend networking events, create content for social media presenceManaged existing tenants with maintenance requests and customer service needs.

Bowie, Maryland, United States

Manages a staff of approximately 15 employees. Assigns, oversees and evaluates work. Manage hiring, training, evaluating, disciplining and termination of employees.Delivered training for new employees, ensuring preparedness and required knowledgeSupervised Store and food stock, storage of all food, equipment, cleaning and paper supplies for unit to ensure a minimum loss from waste or theft.Created detailed routes for Deliveries and serve drivers to maximize delivery business and speed.Ordered and stocked inventory and stores products.Maintained 100% of cash drawers at all time during shift.Completes preventive maintenance and upkeep on store's equipment and supplies. Performs other related duties as required.

District Of Columbia, United States

fostered and encouraged employee's to develop themselves, thus facilitating better team work to use good judgment while taking important decisions delegate tasks and work procedures assigning work as per priority ensuring each employee performs his/her duties as per required standards in terms of qualityEnforce every employee adheres by company's rules, policies, and regulations and he/she is warned if any misbehavior is observed within company Monitor and review work of employee's and provide recommendations to improve quality and quantity of work done Implement and modify work plans as per changing situation and to promote health, safety, and wellness of staff members, especially in case of emergencies