Devyn Young Email & Phone Number

New York, Ny, Us

New York, New York, Us

New York, Us

- Project manager for about 15 supply chain mapping clients. - Led weekly external project meetings for clients and managed over 50 supply chain mapping campaigns.- Oversaw a 6-week onboarding process for new clients. - Created and managed internal and external project trackers, led daily scrum meetings, and collaborated daily with cross-function partners. - Developed webinar decks and assisted in leading SaaS webinars for 100+ attendees.- Gained expertise in Smartsheets and Monday.com

New York, New York, Us

- Promoted from Associate to Manager within one year, having achieved a perfect score on Performance Metrics including Essential Job Function, Operational Excellence, and Personal Brand. - Program manager for Strategic Enterprise clients (Fortune 500 Fashion Retailers), helping the team secure 100% renewal target (multimillion dollar ARR). - Helped develop and track clients' monthly progress against financial forecast, unlocking over 100% attainment of target during tenure ($150m+ incremental revenue annually).- Scoped, project managed, and launched over 2,000 multivariate B2C digital marketing campaigns over the last fiscal year across email, SMS, social media, and web/e-commerce. - Developed key relationships with client stakeholders including VPs, Directors, Managers, and third parties through weekly status calls, monthly insight and performance readouts, and Quarterly Business Reviews. - Created and presented program-wide testing roadmaps tailored for each client and channel, monthly reviews, and QBR decks. - Successfully onboarded and mentored four Customer Success Managers and Associates. - Gained expertise in Google Analytics, Meta Business Manager, Salesforce Marketing Cloud, Jira, Wrike, Attentive, Slack, and Microsoft Suite.

New York, New York, Us

- Collaborated daily with cross-functional internal partners within Content Strategy, Data Science, Product, Engineering, and Solutions Consulting departments. - Monitored and reported campaign metrics across all channels through Google Analytics, averaging 50 reports per week. - Assisted in the creation of campaign plans and managed internal and external campaign trackers.

New York, New York, Us

- Edited and scheduled 10-15 B2C emails a week across Telecharge, Broadway Discounts, and Broadway Inbound to an active list of over 1.5 million contacts, as well as tracked and reported email analytics. - Tracked and reported website and ticket sales analytics through IBM Digital Analytics. - Assisted in monitoring a data warehouse, placing marketing pixels on Shubert owned websites, and monitoring social media during large on-sale events.- Gained expertise in HTML, Persado, IBM Digital Analytics, and Delivera.This position was eliminated due to the COVID-19 pandemic.

New York, Ny, Us

- Assisted in the planning of over 40 events throughout the season, including Broadway and off-Broadway opening nights, donor only patron nights, play readings, Roundabout's Gala, and the one-night-only Benefit Reading. - Managed volunteers for opening nights, created event materials using the Adobe Creative Suite, and coordinated invite lists.- Gained expertise in Tessitura (CRM) and Adobe Creative Suite.

Us

- Assisted in uploading content and the community management of over 1.4 million followers across multiple Broadway shows' social media accounts. I wrote copy for social media, performed daily social media community management to address questions and concerns, and attended events for live Facebook and Instagram coverage.- Updated various account websites, attended digital strategy meetings, used Google Analytics to track website benchmarks, and attended client meetings to discuss digital strategy.Clients worked with during my internship: Harry Potter and the Cursed Child on Broadway, Once on This Island, American Son, A Bronx Tale, The Lifespan of a Fact, Manhattan Theatre Club, SUMMER: The Donna Summer Musical and Empire Outlets.

- Created and implemented a social media calendar utilizing Facebook, Twitter and Instagram, as well as created social media campaigns for upcoming performances. - Managed Hancher's social media, including Facebook, Instagram, and Twitter.- Helped developed marketing plans for promoting student tickets and various artists. - Worked with artists in residence by attending and documenting residency events.

Iowa City, Iowa, Us

- Ambassador for the University of Iowa by providing 90 minute walking tours of campus. - Conveyed an in-depth knowledge of the University to a diverse group of prospective students and their families in a manner that positively reflects on the University, as well as field wide-ranging questions. - Sat on panels during high school visit days answering questions for over 1,000 visitors about the university and my experiences in college.

Iowa City, Iowa, Us

- Community leader for over 70 diverse residents. - Mediated and resolved conflicts, planned and promoted events in the residence halls, and enforced policy by communicating, confronting and documenting. - Assisted in recruitment and selection of new Resident Assistants, Community Assistants and Hall Coordinators. Awarded the Midwest Regional Resident Assistant of the Month by the National Residence Hall Honorary in January 2017.2016 Resident Assistant of the Year Nominee, University of Iowa.

New York, New York, Us

- Focused on promoting the public image for the Commercial Theatre Institute, STOMP, and Feinstein's/54 Below, components of the multiple Tony Award winning producers' office. - Enhanced third party ticketing websites, included Goldstar, TDF and TodayTixs, managed tickets on PatronManager, developed press releases, assisted in graphic design needs, attended press events, and compiled media lists. - Updated the Feinstein's/54 Below's website and helped manage Feinstein's/54 Below Twitter, Instagram and Facebook. - Assisted in the creation of a social media calendar, wrote copy for social media, assisted in community management, created graphics on the Adobe Creative Suite, and recorded live video postings.

New York, New York, Us

- Assisted in the planning and execution of the 2016 Theatre Communications National Conference in Washington, D.C. The event was the largest TCG Conference to date with over 1,200 participants. - Coordinated volunteers and Edgerton playwrights, regularly updated the conference website, and created, maintained, and presented the post-conference survey.

Iowa City, Iowa, Us

I researched and wrote stories each week about arts events in and around Iowa City. Multiple featured and front page articles.

Bachelor Of Arts - Ba, Journalism And Mass Communication, Writing Certificate

International Baccalaureate Diploma