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Dexter Chan Email & Phone Number
Department Head of CRM and Membership Intelligence
at
The Hong Kong Jockey Club
1 work email found
@netvigator.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Department Head of CRM and Membership Intelligence
Location
Hong Kong, Hong Kong Sar
Company size
Who is Dexter Chan? Overview
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Quick answer
Dexter Chan is listed as Department Head of CRM and Membership Intelligence at The Hong Kong Jockey Club, a with 4610 employees, based in Hong Kong, Hong Kong Sar. AeroLeads shows a work email signal at netvigator.com and a matched LinkedIn profile for Dexter Chan.
Dexter Chan previously worked as Department Head of CRM & Membership Intelligence at The Hong Kong Jockey Club and Department Head of Market & Membership Intelligence at The Hong Kong Jockey Club. Dexter Chan holds Master Of Business Administration - Mba, Finance And Financial Management Services, Dean'S List from The Chinese University Of Hong Kong.
Company email context
Email format at The Hong Kong Jockey Club
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*@netvigator.com
68% confidence
AeroLeads found 1 current-domain work email signal for Dexter Chan. Compare company email patterns before reaching out.
Profile bio
About Dexter Chan
25+ years in business planning, transformation, and marketing. Specialises in digital strategy, process re-engineering, and product innovation. Excel in C-level orchestration of business architecture and KPI performance frameworks, with expertise in data analytics and governance. Recognised for award-winning digital and communications initiatives targeting Gen Z/Y and skilled in brand rejuvenation. MBA graduate on Dean’s List, with leadership traits described as "Venturer" by Predictive Index, with works published in Harvard Business Review.
Listed skills include Banking, Business Transformation, Business Architecture, Business Analysis, and 17 others.
Current workplace
Dexter Chan's current company
Company context helps verify the profile and gives searchers a useful next step.
The Hong Kong Jockey Club
8 roles · 27 years
Dexter Chan work experience
A career timeline built from the work history available for this profile.
Department Head Of Crm & Membership Intelligence
CurrentResponsible for business intelligence & revenue modelling, business performance KPI review, data governance and market research, including CSAT, NPS and consumer insights for product innovation & benchmarking, omnichannel experience, digitalisation, customer lifecycle management & system development.
2017 - Present
~9 yrs 6 mos
Department Head Of Market & Membership Intelligence
Functional head of the Club’s Centre of Excellence (COE) for Market Intelligence & Research, advising the Club’s management board on market and customer insights for the formulation of strategic focuses, KPI & NPS, and Segmentation framework. Champion market research covers millions of customers and a network of over 100 branches. Partner with cross-regional management consultancy teams (McKinsey, Bain, Deloitte, and Accenture, etc.) in pioneering market discovery, ideations and transformation.
2016 - 2017
~1 yr
Senior Manager, Department Head Of Branding And Communications
Corporate Business Planning and Membership Division
2014 - 2016
~2 yrs
Senior Manager, Department Head Of Corporate Business Planning
Corporate Business Planning and Membership Division
2009 - 2014
~5 yrs
Marketing Manager (Racing Division)
The Hong Kong Jockey Club
2004 - 2009
~5 yrs
Principal For Ebanking Marketing, Personal Banking
Accountable for Digital Marketing, Content Management, Online Experience Management, and Partnership Development. Head of the digital marketing team for Hong Kong’s largest online banking service. This regional marketing management position entails strong business planning acumen and multi-disciplinary marketing dynamism to initiate, plan and drive integrated marketing initiatives across all personal banking products, customer segments and delivery channels with long- term strategic focuses in Hong Kong and across the Asia-Pacific region.
2001 - 2004
~3 yrs
General Manager, Super-Office
2000 - 2001
~1 yr
Team & coworkers
Colleagues at The Hong Kong Jockey Club
Other employees you can reach at hkjc.com. View company contacts for 4610 employees →
HT
Henry Tsui
Colleague at The Hong Kong Jockey ClubHong Kong Sar, Hong Kong
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BC
Bobo Cheung
Colleague at The Hong Kong Jockey ClubHong Kong Sar, Hong Kong
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PH
Pak Hei Chan
Colleague at The Hong Kong Jockey ClubHong Kong Sar, Hong Kong
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EF
Edgar Fong
Colleague at The Hong Kong Jockey ClubHong Kong, Hong Kong Sar
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PC
Polly Chui
Colleague at The Hong Kong Jockey ClubHong Kong Sar, Hong Kong
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TC
To Chun Kei
Colleague at The Hong Kong Jockey ClubHong Kong Sar, Hong Kong
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VK
Vivian Kwan
Colleague at The Hong Kong Jockey ClubHong Kong, Hong Kong Sar
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AG
Andrew Glenister
Colleague at The Hong Kong Jockey ClubHong Kong Sar, Hong Kong
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NA
Ng Anson
Colleague at The Hong Kong Jockey ClubHong Kong, Hong Kong Sar
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ZH
Zoe Hui
Colleague at The Hong Kong Jockey ClubHong Kong, Hong Kong Sar
View →
Henry Tsui
Colleague at The Hong Kong Jockey ClubHong Kong Sar, Hong Kong
View →
BC
Bobo Cheung
Colleague at The Hong Kong Jockey ClubHong Kong Sar, Hong Kong
View →
PH
Pak Hei Chan
Colleague at The Hong Kong Jockey ClubHong Kong Sar, Hong Kong
View →
EF
Edgar Fong
Colleague at The Hong Kong Jockey ClubHong Kong, Hong Kong Sar
View →
PC
Polly Chui
Colleague at The Hong Kong Jockey ClubHong Kong Sar, Hong Kong
View →
TC
To Chun Kei
Colleague at The Hong Kong Jockey ClubHong Kong Sar, Hong Kong
View →
VK
Vivian Kwan
Colleague at The Hong Kong Jockey ClubHong Kong, Hong Kong Sar
View →
AG
Andrew Glenister
Colleague at The Hong Kong Jockey ClubHong Kong Sar, Hong Kong
View →
NA
Ng Anson
Colleague at The Hong Kong Jockey ClubHong Kong, Hong Kong Sar
View →
ZH
Zoe Hui
Colleague at The Hong Kong Jockey ClubHong Kong, Hong Kong Sar
View →
3 education records
Dexter Chan education
Master Of Business Administration - Mba, Finance And Financial Management Services, Dean'S List
Bachelor'S Degree, Business/Commerce, General
Bsocsc, Economics, 2Nd Hon. Upper Class
FAQ
Frequently asked questions about Dexter Chan
Quick answers generated from the profile data available on this page.
What company does Dexter Chan work for?
Dexter Chan works for The Hong Kong Jockey Club.
What is Dexter Chan's role at The Hong Kong Jockey Club?
Dexter Chan is listed as Department Head of CRM and Membership Intelligence at The Hong Kong Jockey Club.
What is Dexter Chan's email address?
AeroLeads has found 1 work email signal at @netvigator.com for Dexter Chan at The Hong Kong Jockey Club.
Where is Dexter Chan based?
Dexter Chan is based in Hong Kong, Hong Kong Sar while working with The Hong Kong Jockey Club.
What companies has Dexter Chan worked for?
Dexter Chan has worked for The Hong Kong Jockey Club, Hsbc, and Sunevision Holdings Ltd..
Who are Dexter Chan's colleagues at The Hong Kong Jockey Club?
Dexter Chan's colleagues at The Hong Kong Jockey Club include Henry Tsui, Bobo Cheung, Pak Hei Chan, Edgar Fong, and Polly Chui.
How can I contact Dexter Chan?
You can use AeroLeads to view verified contact signals for Dexter Chan at The Hong Kong Jockey Club, including work email, phone, and LinkedIn data when available.
What schools did Dexter Chan attend?
Dexter Chan holds Master Of Business Administration - Mba, Finance And Financial Management Services, Dean'S List from The Chinese University Of Hong Kong.
What skills is Dexter Chan known for?
Dexter Chan is listed with skills including Banking, Business Transformation, Business Architecture, Business Analysis, Digital Marketing, Customer Relationship Management, Strategic Planning, and Strategy.
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