Dexter Moore Email & Phone Number

Toronto, Ontario, Canada

- Develop and mentor talent including training- Act as a stakeholder in all QA processes and Communicate with other team leads- Lead client implementation testing including developing test strategy and approach- Coordinate testing with third party vendors.- Attend workshops and meetings involving in corporate changes and LOB joint ventures- One on One.

Maintain a high level of client relationship management. Act as liaison between clients, other service providers and programmers to further develop and foster the client relationship.Responsible for prioritizing and distributing work among the team membersProvide to management status reports on all clients that belong to the team. Participate in SSG.

Review legislative requirements and insurance policies in order to create specifications requirements for Motor and General Car insurance system Liaison with developer, underwriter, and claims adjusters to determine system requirements and needs. Create test cases of system functionality, contribution imports and date conversion for implementation of a new.

Lead Business Analyst support for Canadian and International clients that administer Defined Contribution, Defined Benefit, Payroll and Insurance plans using CPAS Systems Inc software. Lead regular client status meetings including providing status reports, meeting notes, etc as determined by client's needs.Analyze complex business requirements for system.

Respond to incoming participant calls and communicate general retirement, defined contribution and defined benefit knowledge to participants to enhance their understanding of these subjectsSharing specific pension fundamentals, factors used in the calculation and how these factors relate to the benefit accrued at different stages in the participant’s.

Journalism

Bachelor Of Commerce