Dexter Tapong, Mba, A-Csm Email and Phone Number
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Dexter Tapong, Mba, A-Csm personal email
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I am an experienced Senior Business Analyst with a strong background in Scrum, Product Management, and Salesforce. In my current role at Wintrust Financial, I lead cross-functional teams to deliver impactful projects that drive business success across the organization. My expertise in Salesforce, both functional and technical, allows me to streamline processes, enhance user experiences, and implement innovative solutions that align with business goals.With over 7 years in the industry, I am passionate about leveraging technology and agile methodologies to solve complex business challenges. My commitment to continuous improvement and my proficiency in managing high-stakes projects enable me to deliver results that exceed expectations and contribute to long-term organizational growth.
Wintrust Financial Corporation
View- Website:
- wintrust.com
- Employees:
- 3542
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Senior Business AnalystWintrust Financial Corporation Nov 2021 - Present
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Senior Product SpecialistVroom Oct 2020 - Nov 2021Houston, Texas, United States -
Business AnalystVroom Aug 2019 - Oct 2020Houston, Texas Area
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Business AnalystClearway Energy Group Mar 2018 - Aug 2019Houston, Texas AreaCo-led discovery and implementation project to manage +200 legacy Distributed Generation customers in Salesforce for billing and operationsDaily collaboration with cross-functional teams to improve customer service and retentionTrusted Salesforce user managing customer catalog across multiple geographic regions with admin credentialsUtilize Microsoft Excel to manage and organize over 10,000 records of customer data -
Business AnalystGetinge Group Jan 2017 - Sep 2017San Antonio, TexasCoordinate shipments of medical beds, patient handling devices and parts across the United States using SAP ERPResponsible for logistical management of demo equipment across over 50 US Service CentersImplemented new supply chain management procedures to decrease company expenditure on equipment write-offs by over $500k -
Business Operations AnalystAccenture Federal Services Oct 2015 - Jan 2017San Antonio, Texas AreaDeveloped Excel template to manage over 150 sales opportunities, increasing sales revenue for FY16Credited for playing key role in reducing Business Development and Relationship Development spend by over $4 million for client accountLed a project team to revamp hours tracking process: diminished time spent for resources and saved business expenses--expected reduction of $200kPartnered with the Commercial Lead to update and track quarterly forecasting and fiscal year account planningExceeded expectations in sales pipeline management and BD management by implementing new reporting measures and cross-functional collaboration -
Research AnalystAnalytic Focus, Llc Jan 2013 - Jun 2015San Antonio, Texas AreaAnalyzed complex data using sample and significance testing in SPSS and STATAConducted extensive research using Bloomberg and SEC Edgar, contributing to multiple court litigation's won and millions in revenueTrained a team of 2 analysts to research court litigation, conduct statistical analysis of mortgage backed securities and use SPSS/STATAReceived multiple recognition's for outstanding work and continued growthCollaborated with attorneys and senior analysts to improve turnaround time by 2 days for sample and significance tests -
Lead CashierPetsmart Dec 2010 - Jan 2013San Antonio, Texas AreaLed team of cashiers towards outstanding customer satisfaction and improved internal surveyratings.Generated positive results by implementing focus on customer service, employee developmentand profitability.Developed keen communication skills and greater understanding of culture and people.Received recognition from Store Manager for exceptional leadership ability and work ethic.
Dexter Tapong, Mba, A-Csm Skills
Dexter Tapong, Mba, A-Csm Education Details
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Finance, General -
Multi/Interdisciplinary Studies
Frequently Asked Questions about Dexter Tapong, Mba, A-Csm
What company does Dexter Tapong, Mba, A-Csm work for?
Dexter Tapong, Mba, A-Csm works for Wintrust Financial Corporation
What is Dexter Tapong, Mba, A-Csm's role at the current company?
Dexter Tapong, Mba, A-Csm's current role is Senior Business Analyst at Wintrust Financial.
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What schools did Dexter Tapong, Mba, A-Csm attend?
Dexter Tapong, Mba, A-Csm attended Florida International University, The University Of Texas At San Antonio.
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Dexter Tapong, Mba, A-Csm's colleagues are Sunshine Michaels, Maida Morales, Rosadry Navar, Marla Glabe, Norma Ahlstrand, Mohammed Niyaz A., Jackie Platis.
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