Lead and supervisory foreign teacher. Created cross-cultural educational program “Around the World” for 50 elementary level students focusing on selected countries with the support from local embassies. Trained foreign and native teachers on program activities. Taught English as a Foreign Language to 150 elementary and secondary level students. Worked closely with director regarding curriculum, classroom activities, expenditures, and administration.

Implemented computer technology and Spanish language literacy programs for Houston’s adult Hispanic community. Developed workflow process and created new portal/platform technology incorporating knowledge of client base. Generated online survey providing results and raw data as supporting guide that resulted in $2 Million federal grant award. Established partnerships with schools in districts of Houston, Spring Branch, Aldine, and charter schools, and recruited and trained classroom teachers. Collaborated with Consulate General of México to publicize programs and increase community participation. Utilized TV and radio to promote programs resulting in 100% attendance of scheduled classes. At year-end 2010, program included almost 40 teachers and nearly 1,000 students.

Researched and briefed CEO on Central American politics and government information. Researched marketing and sales opportunities of local market for co-generation energy facility in El Salvador. Coordinated multi-language website translation, proofreading and editing. Managed office vendor accounts/contracts and processed payments. Identified inconsistencies and translation errors in legal and accounting documents; structured office archival documentation and filing system for 20 companies.

Facilitated business communication as Spanish/English translator to bankers. Educated customers in banking services and products to develop new business. 100% customer satisfaction of rendered service and experience as indicated by Gallop poll. Processed daily bank transactions: deposits, withdrawals, payments, and vault balance.

Planned, coordinated, and executed university-wide recruiting event with zero initial budget.

Progressive responsibility over eight years, while pursuing college coursework. First assignment in Annuities products and later years in Life Insurance. Data management of survey responses, legal and compliance documentation. Redesigned database to streamline complaint tracking and analysis resulting in efficient reporting. Liaison between IT and department to identify, correct system problems, and coordinate system training.