Don Nash Email & Phone Number

Albany, New York Area

Responsible for 24 x 7 x 365 support of 2,000+ servers and associated storage across 25+ applications. This includes applications support of 3rd party applications that directly support Verizon Wireline networks (global public IP, transport, switching, FIOS, IP calling) and data analytics systems.Oversee 15 direct reports and $8 million team budget to drive high systems availability, system security, application development, server virtualization, application maintenance and employee development.Execute annual security remediation plan across CPI-810 security domains covering all servers. Ensure server vulnerabilities are identified and remediated, data is properly classified and proper compliance is adhered to by team.Execute three-year $4 million server virtualization effort to aggressively decrease the physical server footprint and replace with x86 or SPARC-based virtual machines (VMware, Cisco UCS, EMC/NetApp, Oracle/SPARC)Orchestrated complex system cutovers on operational support systems that manage 20 million home devices on the Verizon FIOS network.Project managed the separation and delivery of 200+ applications, 1000+ associated servers and networks that would become part of the sale of our Florida, Texas and California wireline business to Frontier Communications. Ensured network integrity and business continuity throughout the 2-year project.Work directly with IT Virtualization team to accelerate migration of bare metal servers to a virtual infrastructure. Worked with Value Added Resellers and equipment vendors to make buying decisions for Network Operations IT infrastructure associated with computer storage, SAN, backup, recovery, service assurance and provisioning, disaster recovery, and VM deployment.

Albany, New York Area

Lead engineer on several business and mission critical applications supporting Verizon’s FIOS, transport, SES, switching networks. Responsible for the security of all applications, infrastructure, and operating systems within the portfolio.Provided full life cycle management of the environment.Provided mentoring and training to associates. Facilitated VLSS Six Sigma Green belt and Black belt training to team members.

Implemented, tested and verified Layer 1 surveillance OSS (NMA) service for network FiberOptic Transport equipment.Developed surveillance models, verified communications interface, and determined thenecessary testing for verification of Fiber Optic equipment with the NMA Operations System.Provided leadership and technical to our network operations centers as a subject matter expert on the NMA system.

Supervised a large group of union represented technicians that were responsible for 24 X 7 X 365 monitoring, ticketing and dispatching on the Verizon transport network (DS1, DS3, SONET). Responsibilities also included the provisioning and database management of the NMA surveillance system. Worked with various vendors to deploy and manage applications used to support the Verizon network. Supported installation and turn up of SONET and DCS devises from Fujitsu, Tellabs, and ALU.

TRCC technician responsible for the surveillance of the transport network. Installed the transport monitors in the 518 area central offices.

Master Of Business Administration (Mba)

Bachelor Of Science (B.S.), Computer Information Systems