David Singleton Email & Phone Number

Las Vegas, Nevada, United States

Serve as the System Office expert and main point of contact for transfer and articulationMaintain online resources to help facilitate transfer and articulation processesServe as Chair Designee for the Articulation Coordinating CommitteeOversee the management of the Common Course Numbering (CCN) process and databaseServe as State Facilitator for the WICHE Interstate Passport ProgramWork with students to resolve transfer and articulation issues, including making referrals to appropriate staff at Nevada System of Higher Education (NSHE) institutionsCommunicate frequently with representatives from the seven NSHE teaching institutions regarding transfer and articulation mattersCoordinate academic discipline meetings to resolve Common Course Numbering issuesPrepare annual reports on transfer and articulation inquiries, requests for review, and outcomesMaintain online resources to help facilitate transfer and articulation processesCreate and maintain transfer and articulation manualCoordinate quarterly Academic Advising Director MeetingsReceive and document student complaintsFacilitate communication with representatives from the seven NSHE teaching institutions regarding student complaints

Las Vegas, Nevada, United States

Served as Chair Designee for the Articulation Coordinating CommitteeOversaw the management of the Common Course Numbering (CCN) process and databaseMaintained online resources to help facilitate transfer and articulation processesServed as State Facilitator for the WICHE Interstate Passport ProgramServed as the System Office expert and main point of contact for transfer and articulationWorked with students to resolve transfer and articulation issues, including making referrals to appropriate staff at Nevada System of Higher Education (NSHE) institutionsCommunicated frequently with representatives from the seven NSHE teaching institutions regarding transfer and articulation mattersReceived and document student complaintsFacilitated communication with representatives from the seven NSHE teaching institutions regarding student complaintsPrepared annual reports on transfer and articulation inquiries, requests for review, and outcomesMaintained online resources to help facilitate transfer and articulation processesCreated and maintain transfer and articulation manualAssisted with periodic transfer and articulation auditsEnsured completeness of Common Course Number submissions and troubleshoot as necessaryAssisted with update and maintenance of the CCN database

Las Vegas, Nevada Area

Served as the System Office expert and main point of contact for transfer and articulationWorked with students to resolve transfer and articulation issues, including making referrals to appropriate staff at NSHE institutionsProcessed submissions requesting review of transfer coursesCommunicated frequently with representatives from the seven NSHE teaching institutions regarding transfer and articulation mattersPrepared annual reports on transfer and articulation inquiries, requests for review, and outcomesMaintained online resources to help facilitate transfer and articulation processesCreated and maintain transfer and articulation manualAssisted with periodic transfer and articulation auditsEnsured completeness of Common Course Number submissions and troubleshoot as necessaryAssisted with update and maintenance of the CCN database

Las Vegas/Henderson, Nevada

Served as the primary advisor for incoming new students and incoming transfer studentsAssisted incoming transfer students with reading and interpreting their transfer credit reportsAided transfer students in getting courses rearticulated, if neededPerformed outreach and coaching services to students who may be in academic difficulty to aid in their retentionWorked as a liaison/academic advisor for the CSN High School ProgramAided students in selecting the appropriate courses for their degree plansAssisted undecided and undeclared students in exploring majors and career optionsPresented information about the college and academic advising at New Student Orientation daysPerformed voice over recordings for departmental videos aimed at student success and orientation processesAttended designated recruitment events and activitiesServed on Mandatory Matriculation Process Rebranding CommitteeMaintained Advising and Coaching Services Social Media AccountsServed on planning committee for Orientation EventsHelped review degree pathways and edit them for publication in the catalog

Henderson, Nv

Provided vocational guidance to job seeking customersIdentified potential barriers to employment and assist customers in overcoming those barriersReferred customers to services provided by workforce investment partnersAssisted customers in preparing resumes and applications for job listingPerformed group orientations to inform potential unemployment claimants of services provided by officeEntered required information about customers into a centralized databaseTaught a half-day seminar course on resume preparationOversaw administration of computer based typing and proficiency tests

Las Vegas, Nevada

Answered approximately 45 calls per day as assigned by an automated call distributor Received and process new and reopened unemployment insurance claims over the telephone Identified and resolve issues that are presented during the claim filing process Processed and respond to questions from the general public seeking information about unemployment insurance benefits Completed required documents to aid the determination of eligibility for benefits

Henderson, Nv

Served as the primary advisor for incoming new students and incoming transfer students.Administratively managed a caseload of 800 first and second year studentsReviewed student records to help student interpret incoming transfer creditsHelped students with petitions for course articulationAided students in selecting the appropriate courses for their degree plansServed as an advisor for students in pre-education, pre-nursing and arts and sciences programsInformed students about the process for applying to the Teacher Preparation Program (pre-education) or to the School of Nursing (pre-nursing)Acted as a resource and troubleshooter for School of Education & School of Liberal Arts and Sciences faculty advisorsCreated materials to aid faculty advisors in the advising processMet with prospective students and/or their families to discuss the college program(s) of interest to themInformed prospective students about the application processPerformed outreach to students who may have been in academic difficulty to aid in their retentionMet with students involved in the Student Teacher Enlistment Project-Undergraduate Program (STEP-UP) to make sure that they had met all of their initial requirements for the programPresented information about the college and the School of Education at New Student Orientation daysRepresented the college at Cashman Center College FairAided in the implementation of advising tracking software and early alert softwareServed on a college-wide retention committeeServed on the Admissions Review Committee

Las Vegas, Nv

Administratively managed a caseload of approximately 550 studentsCounseled students on appropriate course selectionContacted students that are not making satisfactory progress towards degree completionPresented information on the college to prospective students on an individual and group basisAttended recruiting events designated by the Coordinator of Diversity Initiatives

University Park, Pa

Responsible for the retention of students from under-represented populations in the Smeal College of Business (approximately 400 students)Advised a student caseload of 65 under-represented studentsRecruited minority students from targeted schools in the Commonwealth of Pennsylvania and other targeted areasAdvised the Black Male Leadership SymposiumAssisted the planning committee in the implementation of the annual S.T.A.R.T. (Striving Towards Awareness and Respect for Tomorrow) conferenceServed as an academic counselor for undergraduate minority studentsPresented information about the Smeal College of Business at the First Year Testing Counseling and Advising Program (FTCAP) during the summerTaught a two credit seminar course introducing students to Penn State and to the Smeal College of BusinessServed on the Undergraduate Programs Diversity CommitteeServed as office representative on Smeal Survivor Student Competition planning team

Ypsilanti, Mi

Managed a residence hall with a student population that was approximately 30 percent minority and 70 percent female (600 students total)Supervised 1 graduate assistant and 12 undergraduate paraprofessional staff members Aided paraprofessional staff in the development of diverse communities through educational programmingSupported human awareness and diversity programmingCounseled students one-on-one on a variety of issues including transition issuesFacilitated mediation between students in conflictHeld discipline hearings for students who violated the Residence Hall Code of ConductAssisted in the selection, hiring and training of new paraprofessional staffCo-advised Residence Hall Association Program BoardManaged a budget of over $70,000

Normal, Il

Student Volunteer Center: July 2001-June 2002Coordinated the operations of the University’s Volunteer Service CenterManaged a budget of over $50,000Supervised four student specialists and three internsConnected students and local agencies with each other for service projectsPlanned and implemented a “Homelessness and Poverty Awareness Week”Registered Student Organizations: July 2000-July 2001Maintained contact with over 240 student organizationsFacilitated orientation meetings with all student organization presidentsDesigned two newsletters per semester for student organization communicationCreated a student organization model transition manualDeveloped a series of pamphlets to aid new student organization leadersChaired a Council for the Advancement of Standards (CAS) Assessment teamAssisted with the planning of the 2000 National Black Greek Leadership Conference

Doctor Of Education - Edd, Organizational Leadership

Dissertation Topic (in progress): Academic Advisor Job Satisfaction and Burnout

Master Of Science In Education, Higher Education Administration

Activities and Societies: GRAD Days Recruiter at Oshkosh Placement Exchange, 2001 & 2002Presentations Given: • “Building Teamwork.

Bachelor Of Arts, Communication

Activities and Societies: Alpha Phi Omega, KCOU Radio, MU Student News, The Maneater, Student Athletic Board, Residential Life Summer.

High School

Education record