David Somers Email & Phone Number

Romulus, Michigan, United States

*Managed and maintained the Customs application, ensuring they meet organizational needs. *Worked closely with Customs and Logistics Teams to understand application requirements. *Created and maintained documentation for application processes and procedures. *Analyzed application data to provide insights for product stakeholders. *Collaborated with IT and product stakeholders to implement new application features. *Ensured compliance with industry standards and company standards in application usage. *Troubleshoot application issues, liaising with vendors for support when necessary.

Plymouth Michigan

*Responsible for on-boarding new corporate clients, building strong & enduring client partnerships and teaming with key stakeholders to ensure a quality product. *Coordinated closely with sales teams, client partners, trade compliance teams, and directly with clients on challenges related to developing effective import strategies. *Responsible for the integrity of over 4,500 customer accounts including but not limited to databases, bond coverage, power of attorney, NAFTA, KPI reporting and account receivables. * Developed best practice strategies, written procedures, and trainings advancing department objectives. Oversaw or participated in numerous corporate wide process improvement projects.* Coached and mentored staff through implementation of SMART goals.

Livonia Michigan

*Partnered with clients to manage their CBP compliance programs through DHL Global Forwarding brokerage services and personal. *Audited business practices to ensure conformance to standard operating procedures implementing improvements as warranted.*Responded to aggressive customer metrics by developing and implementing strict internal and external best practices, developed extensive reporting to monitor performance and focused problem resolution.*Presented to clients compliance, transportation, and facility management on the importance of compliance with US regulatory authorities. *Driven to provide the best possible service at the most reasonable pricing level. Promote opportunities for cost savings and efficiency to the customer.*Pursued continued education and provided training to field offices and individuals to ensure team is up to date on the trade environment and client operating procedures.

Romulus Michigan

*Nominated by regional management to be a participant of the “Best Practice” Air Import Break Bulk National Audit Team conducting onsite inspections of various DDAO offices assessing current practices and measuring them against corporate established standards.*Engineered and implemented branch improvement plans with station management establishing specific benchmarks for improvement. Provided technical assistance and coaching with specific criteria where performance failed to reach measured objectives.*Responsible for developing, training, and advising staff, clients, and internal customers of the rapid regulatory changes to the importing environment surrounding CBP programs. Supervised and supported a team of three customs entry processors and two break bulk agents producing over 700 import files per month. *Trouble shot subordinates & clients through a myriad of entry related issues, i.e. marking notices, food importations, steel quotas, ATPA, NAFTA, US-AFTA and government contracts all while operating under numerous time deadlines within a high volume work environment.

Taylor Michigan

* Supervision and control of over 200 customs entries each month produced by a department of three individuals.*Performed monthly customs compliance audits in accordance with corporate mandates evaluating entries under prescribed criteria ensuring adherence to all applicable U.S. Customs Regulations.*Reviewed performance of monthly compliance audits with import department. *Implemented corrective measures initiating review and training of areas where performance was below corporate expectations. Under a strict corporate compliance régime increased audit results from 74% to a 90% level of compliance.*Filed Binding Ruling Requests, initiated Supplemental Information Letters, opened Continuous Entry Bonds and responded promptly to U.S. Customs CF-28/29 minimizing risks of financial penalties surrounding client entries.