With over seven years of experience in quality control, logistics, and operations, I am a data-driven and customer-focused professional who excels at creating original analysis tools, automating data collection and tracking, and initiating innovative solutions. I hold a Certified Customer Service Professional (CCSP) credential and a Fortune 500 Customer Service Certification, which demonstrate my commitment to delivering high-quality service and value to my clients and stakeholders.As an Operations Admin and Data Coordinator at GameStop, I work with the warehouse manager to order packaging supplies for orders out of the Grapevine Distribution Center, as well as handle vendor invoicing and supply ordering. I also design compelling and effectual presentation materials, write SOPs for SAP training supplements, and use advanced Microsoft Excel skills to perform complex data analysis and reporting. One of my career accomplishments was being part of a team whose yearlong project saved over a million dollars in revenue and transportation costs. My goal is to leverage my analytical skills, process improvement expertise, and SAP and Excel proficiency to optimize the operations and performance of GameStop and its partners.
Listed skills include Labview, Microsoft Excel, Microsoft Office, Salesforce.Com, and 28 others.