David Garrick Email & Phone Number

South Wimbledon, London, United Kingdom

Head of IT- Provide strategic and technical leadership to the organization and its diverse clientele.- Oversee design, implementation, and project management for a broad range of technologies.- Develop and execute IT strategies aligned with business goals, driving innovation and transformation.- Lead complex projects including access control systems, IP CCTV, wireless networking, and server infrastructure.- Foster strong client relationships, delivering exceptional service and support.- Spearhead development and deployment of custom applications using Microsoft Power Apps, Power Automate, and Power BI.- Implement cost-saving measures and streamline IT operations.Key Achievements:- Designed and built a centralized access control platform for Lambeth Borough Council.- Created a Helpdesk Office Portal and Field Engineer App using Microsoft Power Apps.- Developed a Tender and Job Management Platform with integrated Power BI reporting.- Led the consolidation and relocation of Brookvex's head office and stores.- Migrated the organization from an on-premise to a cloud-based phone system.- Implemented a real-time digital dashboard platform for London Fire Service.- Designed and built a central access control platform for London Underground.- Oversaw the relocation of the central access control server for Transport for London.

London, United Kingdom

Head of IT- Oversaw all aspects of IT, including infrastructure, operations, and strategic direction.- Managed the integration of IT operations for new acquisitions, creating a unified IT environment.- Directed financial planning and budget management for IT operations.- Led numerous IT projects, ensuring timely delivery and alignment with business needs.- Designed and implemented IT policies and SOPs, including change management frameworks.- Cultivated a highly motivated IT team, focusing on leadership development.- Spearheaded the development of new applications and data systems.Key Achievements:- Established an IT steering committee to enhance business engagement.- Developed a replacement WAN architecture, reducing costs by 30%.- Replaced telecoms infrastructure, achieving a 45% cost reduction.- Seamlessly integrated IT operations for new acquisitions.- Managed the head office relocation project with no unplanned downtime.- Led the VMWare server virtualization program.- Implemented Citrix XenApp and Wyse AIO clients across the group.- Directed the migration from an on-premise data center to managed hosting.- Consolidated nine separate CRM/ATS platforms into a single upgraded platform.- Implemented an open-source digital signage solution.

Godalming

Head of IT- Transformed the IT infrastructure to enhance reliability and performance.- Designed and implemented IT service levels and KPIs.- Developed comprehensive Business Continuity and Disaster Recovery Plans.- Established an IT forum to integrate business and user requirements into the IT strategy.- Upgraded front and back-office systems.- Achieved a reduction in IT cost per user through strategic planning.Key Achievements:- Delivered enhanced IT service levels by developing internal SLAs and KPI metrics.- Implemented an IT forum to cultivate ‘IT Champions’ within the user community.- Led the creation and implementation of comprehensive Business Continuity and Disaster Recovery Plans.- Transformed front and back-office systems, improving reliability and performance.

Godalming, United Kingdom

This role reporting to the IT Director was to administer the IT systems within the business and provide support services to the users across the UK network. • Hands on management of network infrastructure and end user systems.• Delivery of a robust IT infrastructure to multiple locations across the UK.• Delivery of projects within agreed costs and strict timelines• Ensure 99% systems availability• System controls in place (security, virus protection, software copyright, equipment and software registersKey Achievements• Implemented IT helpdesk service for end users • Designed and implemented a corporate intranet to improve business communications• Successfully rebuilt and re-purposed all servers in the data centre

Woking, United Kingdom

As IT Systems Manager my role was to implement and support the 250 servers providing the head office and travel agency systems across the UK. Working as part of a large team I was also involved in the £30m project to roll out pioneering interactive systems across the shop network.

Woking, Untied Kingdom

In the role of IT Support Analyst I worked a part of a team providing hands on support for the Head office staff numbering circa 750 users. In addition we provided support to over 1,500 shops across the UK including the roll out of new shops.

Weybridge, United Kingdom

Weybridge, United Kingdom