B2B equipment marketplace. EquipNet offers used equipment from leading OEMs worldwide and also works as a partner to implement sustainability strategies by selling surplus assets.My role includes:• Corporate account acquisition and equipment sales across LATAM.• Develop and execute strategies to drive brand awareness and client engagement using CRM tools like Apollo, ZoomInfo, and LinkedIn Sales Navigator.• Manage end-to-end sales processes, bridging communication between buyers and sellers.• Collaborate with cross-functional teams to design and deliver marketing content using tools like Canva and Adobe Suite.

• Conducted profiling efforts focused on industry decision makers for the Microsoft B2B sales campaign.• Leveraged various tools such as Apollo, Zoominfo, Crunchbase, LinkedIn/Sales Navigator, and CRM Dynamics for lead generation and sales enablement tasks.• Devised creative profiling strategies to enhance lead reliability and quality for the BDR team.• Ensured alignment with the extended sales cycles typical in the technology industry.

• Implemented comprehensive lead generation and validation procedures, emphasizing cold calling executives.• Ensured accuracy and reliability of contact information while adhering to the BANT (Budget, Authority, Need, Timeline) framework.• Utilized CRM systems to uphold database excellence and facilitate business development efforts in technology-related products.• Supported overall sales efforts through targeted outreach and data management strategies.

• Demonstrated proficiency in meeting management and process compliance, leading to successful client outcomes in the B2B SaaS sector.• Collaborated closely with the BDR team to facilitate appointment setting, objection handling, and client success initiatives.• Played a pivotal role in supporting various aspects of the sales process to enhance client engagement and satisfaction.• Ensured seamless coordination between teams to optimize performance and achieve collective goals.

• Served as a marketing specialist within the Meta support team.• Provided multi-channel assistance to customers via phone, chat, and email.• Focused on enhancing clients' social media campaigns and offering technical support on the Meta Ads platform.• Ensured effective achievement of client goals through efficient support services.

• Played a key role at Selina, enhancing guest experiences through various responsibilities in both Cartagena and Villa De Leyva locations.• Supported graphic design, supervised guest experiences, and engaged in digital marketing efforts.• Collaborated effectively with the team, surpassing KPI expectations and leaving lasting impressions on guests.• Demonstrated creativity and commitment to excellence throughout my tenure.

• Dedicated myself as a customer service representative to addressing all customer concerns promptly and effectively.• Approached each interaction with a positive attitude and a focus on finding solutions.• Prioritized active listening and clear communication to ensure customers felt valued and understood.• Strived to exceed expectations and leave a lasting positive impression through every interaction.