Daniel Guzman Email & Phone Number

Mesa, Arizona, United States

• Improved and executed Python scripts to automate data collection and troubleshooting.• Developed and implemented four Python GUI tools: Libre Configurator, PCBoard Configurator, Libre Logger, and MT PuTTY Tree Creator for batch reconfiguration of network IP settings, log generation, and automated MT PuTTY XML tree creation using data from CSV files. These tools will reduced manual workload by 70% and saved several hours weekly.• Led comprehensive testing protocols across 4 testing centers, integrated new features into these tools, and operated them at various sites; enhanced functionality and operational efficiency by 60%.

Chandler, Arizona, United States

• Orchestrated deployment of 3 applications on Azure virtual servers, enhancing system reliability by 30% and reducing downtime incidents by 50% over six months.• Managed and launched CI/CD pipelines, ensuring efficient software deployment and reducing manual deployment steps by 45%.• Directed deployment schedules, risk management, and IT Project Management coordination using ITSM; created change controls to uphold project integrity, resulting in a 30% reduction in deployment-related issues.• Created automation scripts to streamline application migration, reducing manual deployment efforts by 40%, saving28 hours monthly, and boosting system reliability by 35%.• Deployed 3 full-stack web applications using CI/CD pipelines for manufacturing line testing.• Key Achievement: Led deployment, trained 3 new college hires, and supported Wavepoint 5 migrations at over 20 GM Manufacturing plants.

Idaho Falls, Idaho, United States

• Administered critical Windows Servers, Active Directory, and SQL databases, reducing system security threats by 25%.• Oversaw and fine-tuned DHCP, DNS, and IP management protocols; achieved a 20% increase in network performance and minimized configuration errors, contributing to a more stable and efficient IT environment.• Key Achievement: Orchestrated the seamless integration of database and software systems across 3 healthcare facilities, reducing data retrieval times by 40% and improving overall system efficiency by 25%.

• Offered technical assistance to a broad customer base across the United States and Canada, addressing inquiries and resolving concerns related to Melaleuca services.• Guided and mentored newly onboarded team members, aiding them in establishing ambitious yet achievable objectives.• Took the lead in coordinating the Spanish-language team.• Demonstrated exceptional dedication by actively assisting technicians with overbooked appointments and assisting numerous customers with the installation, troubleshooting, and resolution of issues related to Melaleuca Home Security systems.

Bachelor Of Science - Bs, Computer Information Technology, 3.1

Activities and Societies: CIT260 (Java Objective Oriented Programming) Mentorship - Guided and supported 30 peers in completing class.

Computer Science