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Dan Hamilton Email & Phone Number
Head of Datadog Delivery
at
RapDev
1 work email found
@rapdev.io
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Who is Dan Hamilton? Overview
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Quick answer
Dan Hamilton is listed as Head of Datadog Delivery at RapDev, based in Malden, Massachusetts, United States. AeroLeads shows a work email signal at rapdev.io and a matched LinkedIn profile for Dan Hamilton.
Dan Hamilton previously worked as Datadog Delivery Manager at Rapdev.Io and Project Manager at Rapdev.Io. Dan Hamilton holds Computer Software Technology/Technician from Middlesex Community College.
Company email context
Email format at RapDev
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{first}@rapdev.io
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Profile bio
About Dan Hamilton
Seasoned IT specialist for local and global businesses, with abundant experience in graphic design and marketing from freelance projects and non-profit work. I excel in positions where I can:- build ongoing, creative strategies for projects and programming from abstract ideation to tangible implementation;- lead teams and build relationships that provide benefits for my team-members and our organization;- attack complex problems and build long-term, sustainable solutions. Excited about opportunities in the graphic design and marketing areas, in project-based team management, and potential collaborations for fundraising-based charities.
Listed skills include Hospitals, Windows, Customer Service, Leadership, and 17 others.
Current workplace
Dan Hamilton's current company
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9 roles
Dan Hamilton work experience
A career timeline built from the work history available for this profile.
Datadog Delivery Manager
Current
Apr 2023 - Present
Project Manager
Jul 2022 - Apr 2023
Senior Customer Success Manager
- Developed tiering system for customer types with SVP of Customer Operations to be utilized by CSM team.
- Wrote Product Requirement Documentation and identified scope for Statement of Work for Tier 1 customers.
- Tracked monthly usage of our tools by customer and developed appropriate action and growth plans
- Guided and trained new CSM’s on best practices and assisted with escalations.
- Built project plans to drive all actions needed to ensure a flawless project launch.
Dec 2021 - Jul 2022
Customer Success Manager
As a CSM, one of my priorities was to set up recurring cadence calls with customers to drive engagement and identify new solutions. I was also tasked with delivering training courses for various personas of my customer portfolio based on job function. When time allotted, I also assisted our Engineering and QA Teams in testing new product releases and bug.
Aug 2019 - Nov 2021
Technical Support Representative
Head of the Medical Support Case Queue for the North American market. Coordinate and lead WebEx meetings between appropriate teams for larger support cases (SaaS, Site Engineers, Sales). Area Expert on EBSCO’s medical point of care databases and interfaces, and have generated up to date material for team access on latest medical products and support.
Mar 2017 - Aug 2019
Assistant Manager It
Lead in on-boarding new employees on the systems used in Help Desk and in their roles. Contributed to an average of 7 strategy meetings per week with a variety of audiences, including executives and vendors. Assisted in maintaining a business relationship with vendors and in the ordering of products and services. Created educational material and taught.
Oct 2014 - Feb 2017
Support Technician
Communicated with end users to find solutions, fix problems, and to provide a courteous and professional working relationship. Updated internal and online knowledge banks to provide end users with documentation on services and general FAQs. Managed and supported company intranet Sharepoint site to maintain a professional landing point for all employees.
Sep 2013 - Oct 2014
Insurance Team Member
Investigated, mitigated, and settled billing disputes (payments denied, recoupment of payment).Coordinated with associated parties regarding data accuracy – including internal and external parties.Supported audit hearing scheduling between Nizhoni Health Systems and the State.
Oct 2012 - Sep 2013
2 education records
Dan Hamilton education
Computer Software Technology/Technician
Computer Science
University Of Massachusetts Lowell
FAQ
Frequently asked questions about Dan Hamilton
Quick answers generated from the profile data available on this page.
What company does Dan Hamilton work for?
Dan Hamilton works for RapDev.
What is Dan Hamilton's role at RapDev?
Dan Hamilton is listed as Head of Datadog Delivery at RapDev.
What is Dan Hamilton's email address?
AeroLeads has found 1 work email signal at @rapdev.io for Dan Hamilton at RapDev.
Where is Dan Hamilton based?
Dan Hamilton is based in Malden, Massachusetts, United States while working with RapDev.
What companies has Dan Hamilton worked for?
Dan Hamilton has worked for Rapdev, Rapdev.Io, Connectbase, Connected2Fiber, and Ebsco Information Services.
How can I contact Dan Hamilton?
You can use AeroLeads to view verified contact signals for Dan Hamilton at RapDev, including work email, phone, and LinkedIn data when available.
What schools did Dan Hamilton attend?
Dan Hamilton holds Computer Software Technology/Technician from Middlesex Community College.
What skills is Dan Hamilton known for?
Dan Hamilton is listed with skills including Hospitals, Windows, Customer Service, Leadership, Troubleshooting, Healthcare, Time Management, and Training.
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