Dharmesh Patel
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Dharmesh Patel Email & Phone Number

Transforming Work Environments as a Senior EUC Engineer | Advocate for User-Focused IT Solutions at Clanwilliam, a global healthcare technology and services group
Location: Auckland, Auckland, New Zealand 6 work roles 2 schools
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Role
Transforming Work Environments as a Senior EUC Engineer | Advocate for User-Focused IT Solutions
Location
Auckland, Auckland, New Zealand
Company size

Who is Dharmesh Patel? Overview

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Quick answer

Dharmesh Patel is listed as Transforming Work Environments as a Senior EUC Engineer | Advocate for User-Focused IT Solutions at Clanwilliam, a global healthcare technology and services group, a company with 289 employees, based in Auckland, Auckland, New Zealand. AeroLeads shows a matched LinkedIn profile for Dharmesh Patel.

Dharmesh Patel previously worked as Senior End User Compute Engineer at Clanwilliam, A Global Healthcare Technology And Services Group and Service Desk Consultant (L2) at Americold Logistics, Llc.. Dharmesh Patel holds Bachelor'S Degree, Computer Applications, First Class from Gujarat University.

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Email format at Clanwilliam, a global healthcare technology and services group

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Clanwilliam, a global healthcare technology and services group

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Profile bio

About Dharmesh Patel

With 9+ years of experience I am able to provide a high standard of IT support and am proven in providing seamless first and second-level support to ensure smooth IT system operations.I am able to address and resolve issues related to connectivity, software, desktop, mobile devices, peripherals, and network equipment.I am experienced in the deployment, configuration, and security management of ICT devices and peripherals.Proven in supporting staff and users with ICT equipment, and efficiently liaising with vendors for repairs and procurement.I bring strong communication skills paired with a problem-solving mindset to address and resolve customer concerns effectively, and I am committed to accurate and detailed documentation of ICT policies and procedures and maintaining ICT asset registers.

Current workplace

Dharmesh Patel's current company

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Clanwilliam, a global healthcare technology and services group
Clanwilliam, A Global Healthcare Technology And Services Group
Transforming Work Environments as a Senior EUC Engineer | Advocate for User-Focused IT Solutions
dublin, leinster, ireland
Employees
289
AeroLeads page
6 roles

Dharmesh Patel work experience

A career timeline built from the work history available for this profile.

Service Desk Consultant (L2)

Auckland, New Zealand

Provided technical support, collaborated on team projects, and implemented measures to ensure stakeholders are informed of progress, whilst maintaining accurate project documentation.Provided comprehensive support for O365 Exchange, Windows 10/11, and various in-house programs, ensuring seamless user experiences.Effectively managed Entra ID, M365 Admin.

Jan 2022 - Nov 2024

Help Desk Analyst

Auckland, New Zealand

Responsible for troubleshooting hardware and software issues, installing and maintaining hardware and peripherals, upgrading operating systems and software, whilst driving continuous improvement to maximise customer satisfaction.Significantly enhanced customer satisfaction by effectively communicating, conducting on-site visits, and refining.

Jan 2019 - Jan 2022

Technical Field Engineer

Auckland, New Zealand

Provided technical support to the Digital and Sales/Marketing teams in a pre-sales capacity as well as a technical solution for the Telecommunication products.Worked with stakeholders from all business units and related third parties to deliver customer support in a way that ensures customer satisfaction.Built strong customer rapport, performed on-site.

Jul 2018 - Dec 2018

Technical Support Specialist

Auckland, New Zealand

Taked with diagnosing and resolving customer technical inquiries in a single call, using established troubleshooting protocols, and actively listening to customers in order to provide accurate technical and operational solutions.Assumed complete ownership of customer issues and inquiries, ensuring efficient resolution or escalation to the Engineering Team.

Feb 2017 - Jun 2018

Ict Support Engineer

Kokiri Trust

Taumarunui

Provided IT support for non-profit organizations delivering Primary Healthcare, Day Care, and Rest Home services, ensuring the maintenance of reliable and efficient IT systems.Contributed to strategic planning as a member of the Data Analysis Team and Business Intelligence Committee.Ensured smooth operations by sourcing and maintaining equipment, setting.

Mar 2015 - Jun 2016
Team & coworkers

Colleagues at Clanwilliam, a global healthcare technology and services group

Other employees you can reach at clanwilliamgroup.com. View company contacts for 289 employees →

2 education records

Dharmesh Patel education

Graduate Diploma In Information Technology, It, A

Royal Business College, Auckland
FAQ

Frequently asked questions about Dharmesh Patel

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What company does Dharmesh Patel work for?

Dharmesh Patel works for Clanwilliam, a global healthcare technology and services group.

What is Dharmesh Patel's role at Clanwilliam, a global healthcare technology and services group?

Dharmesh Patel is listed as Transforming Work Environments as a Senior EUC Engineer | Advocate for User-Focused IT Solutions at Clanwilliam, a global healthcare technology and services group.

Where is Dharmesh Patel based?

Dharmesh Patel is based in Auckland, Auckland, New Zealand while working with Clanwilliam, a global healthcare technology and services group.

What companies has Dharmesh Patel worked for?

Dharmesh Patel has worked for Clanwilliam, A Global Healthcare Technology And Services Group, Americold Logistics, Llc., Nova Energy, Concentrix, and Kokiri Trust.

Who are Dharmesh Patel's colleagues at Clanwilliam, a global healthcare technology and services group?

Dharmesh Patel's colleagues at Clanwilliam, a global healthcare technology and services group include Caroline Lynch, Lindsay Power, Michael Burns, Peter Thompson, and Yang Song.

How can I contact Dharmesh Patel?

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What schools did Dharmesh Patel attend?

Dharmesh Patel holds Bachelor'S Degree, Computer Applications, First Class from Gujarat University.

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