Passionate to lead with examples and always a big believer of word TEAM !!T : TogetherE : EveryoneA : AchievesM : MoreSurvival of the fittest has always been my QUOTE and I love to take up challenges and showcase the best of the abilities to be Fit, Surviving and Constantly improving. Flexibility, Decision Making, Retention Management, Interpersonal Skills, Open To Learning/Feedback define Me the Best. I have always believed and shown with results how constant improvement works to meet Organisational Requirements but how differently you can do it from what others are doing. A person who is a big time foodie and loves to write stuffs, what people prefer keeping it to their heart. Been into sports for good 8years At District, State and National Level for Floorball.Sharing most of my experience through Aviation industry and Travel agency I come across with loads of inputs to share and to achieve the KPI an organisation sets. More than hard-work it’s the smart work which always counts : Being awarded as the Best Agent NPSBeing Awarded as the Best Team Lead NPSBest Team Lead Quarterly AwardBest Annual TL awardMost seller insurance campaign AwardMost Prominent IROP Handler AwardBest Retention Manager Quarterly and AnnualBest CSR Team AwardClient Appreciation : Best Elite Team Award, Best TL and Best Elite Agent awardBest SME Aviations Go AirThese are some important self recognitions I received in my 8 years of working experience.I am a certified Trainer from one of the world Top 10 companies in world WNSTRAINED AND CERTIFIED on GDS : Amadeus, Sabre and Farelogic Good Hands on ExcelPeople Management and Retention has always been my core strength in not just helping people with their daily challenges at office but also pushing them towards further growth and responsibility taking abilities.