Working on Ocean/ Air/ Truck / Rail shipments (U.S.A. & Canada)• Providing ease supply chain by digitizing paper-based transaction & enabling customs brokers & transporter real time visibility need of importer / exporter.• Compiling, verifying accuracy and sorting information to prepare source data.• Inserting shipment information from source data and assigned to supervisor for further action. • Research and obtain further information for incomplete documents.• Coordinate with U.S.A. team for any pending document to complete the shipment.• For U.S.A. Ocean shipment file ISF (importer security filling) & handling the associated update until broker assigned • Reviewing data for deficiencies/ error and correcting any incompatibilities.

Generating bank statements (SBI/ICICI/AXIS/HDFC) on scheduled time intervals. Match the transaction details (Amount/ transaction date / Transaction ID/ Mode ofpayment) on the Bill Pay portal & process the same.Generating SBI KIOSK banking statements on scheduled time intervals. Matching transaction details with Bill pay statement based on KO code/ Amount/transaction date and process.Refunded the amount of failed transactions through the bill pay portal. Reconcile the transaction details with the final report on a daily and monthly basis.

Follow-up with clients via call/mail for their outstanding amount.Communicated to the sales team regarding the client's outstanding amount.updated contact information, communication, and collection effort in the ERP system. Generate the invoices (payment invoice / Account statement / NOC) from ERP/ C-connectsystem. Work closely with another department to resolve the client's query.Reconciliation on a monthly/Quarterly/Yearly basis to monitor the customeraccount details for non-payments, delayed payments & irregularities.