Human Resources Consultant
CurrentSpearheading & ensuring the achievement of the set targets as per the contract normsHolding fortnightly reviews with the internal stakeholders, strengthening the disciplinary issues, and creating a robust system to track the customer feedback for all the accounts to ensure customer satisfactionManaging the leads & references from the clientCreating new & enhancing the existing services / products on offer to maintain the position of thought leader in the marketStandardizing & improving the HRO process, including recruitment, training, employee engagement, performance management, compensation and benefits, organisation structure, and so on; working towards project planning, scoping, costing, and review; documenting the special projects and conducting review meetings with the team & clientsFormulating contingency plans to counter unforeseen circumstancesPeriodically connecting with the employees through skip meetings, to assess the engagement level, and developing an environment for employee engagementUpdating self on the latest trends in management / people practices by reviewing / reading books, periodicals, HRB, articles, and so on; attending certification programs / trainings for self enhancement; actively participating in Train the Trainer / Assessment Training Programs