Possible rewritten summary:As a Principal Associate at Eurofins IT Solutions India Pvt. Ltd, I apply my engineering skills and IT operations expertise to provide solutions-focused, meticulous, and results-oriented technical support and customer service to various clients. I have over two years of experience in this role, where I have contributed to planning and analysis, data center management, asset management, and anti-virus monitoring and threat protection. I have also received a certification in Applied AI for IT Operations from LinkedIn, which demonstrates my interest and proficiency in using AI to optimize IT processes and outcomes.Before joining Eurofins, I worked as an Engineer at LAXMI METAL PRESSING WORKS PRIVATE LIMITED and as a System Engineer at Murugappa Group client - Flextronics, where I gained valuable experience in IT operations management, help desk support, and office 365 administration. I also completed my Bachelor of Engineering degree in Electrical, Electronics and Communications Engineering from Kingston Engineering College, where I acquired a solid foundation in the theory and practice of electronics and communications engineering. I am passionate about learning new technologies and skills, and I am always eager to take on new challenges and opportunities in the IT arena.