Dharani Dharan Email & Phone Number

Tamil Nadu, India

Responsible for planning and budgeting on projects for P&G (client) for Programs like ALICS 2.0 budgeting (USD $2 M) & CAAS (Connectivity As A Service – IT refresh for DC) budgeting (USD $3 M)Transition & Transformation on Mainframe Operations of Price Chopper (client)Handled a team size with 40 members for Datacenter Infra refresh.Developed a transition plan (E2E) and scope review with team for programs with documentation (SOW).Schedule weekly progress reporting and share to the stakeholders.Pro-actively handled Issue / Risk management.Instruct the internal team on project schedule with Scope and share to Stake holder on the progress made and any issue encountered.Decide on Server installation (PBX HW placement diagram).Create DNS records, new IP’s (for new servers) & Server port mapping.Successfully Implemented ALICS 2.0 migration (co-ordinate with BT (British Telecom) TDE & site spoc) and CAAS program (for 6 sites on APJ region)Travelled to Thailand for 3 sites Implementation for CAAS programVietnam and Japan sites was successfully Implemented with remote supportCo-ordinated with Site ITOT leader, HCL team, vendor team and Site people for entire site refreshOrganized UAT (tests) pre & post of cutover (Implementation of new devices)

Responsible for planning and overseeing the transfer of key information necessary for the support, operation and acceptance of solutions deployed into production. This includes operational readiness, support documentation and acceptance checklistsProjects like DCMigration, Server Setup, Decommission, Monitoring Services/ Maintenance.Conducting a detailed due diligence on the scope of work and specific areas to be transitioned.Build transition plans including infrastructure/application support models, change management. Be responsible for coordinating implementation activities, providing effective team leadership, including information flow to and from operations during project work

Handling Projects for Symantec & AIMIAEnsure 100% SLA and TAT on assigned Projects.Facilitating Technical Requirements Review Call with all the Stake Holders in Solutioning phase.Work closely on the Cost management with Chief Architecture / SDM’s and tower leads for Implementation for Resource allocation.Production planning and allocation of work within the team accordingly.Designing standardized methods and procedures for operations team based on business requirement.Work closely with the on-shore team on a daily basis to make sure the service is delivered on time.Schedule weekly meeting with key Stake Holders to discuss on project statusDefect capturing and analysis.Meeting client designated KPIs.Monitoring and drive the team to deliver the output within the stipulated turnaround time.People Management and Client Interaction.Recommend and implement process changes to drive efficiencies and exceeds customer expectation.Maintain Corrective Action & Preventive Action (CAPA) System to record and analyze any internal and / or External Defects. Ensure that corrective action and preventive action is figured out for every defects.Handling process related team escalations and involvement in special projects within DXC.Identify & schedule training needs.Work closely with the on-shore team on a daily basis for Operations review and excellence.Handled PMO work on project health (utilized and remaining budget)Have an exposure on SAP (for billing)Handled Invoicing for projects and share the metrics with billing team Projects handled shared here for your reference:Achieved all milestone without any P1 tickets (dispute) during ImplementationAll technical changes are handled without any process deviationHandled regular Governance meeting with stack holders to run the Implementation on the project planAll risk and issues are handled per metrics (Handling complete Change management process follow by DXC Technology which involves P1, P2 & P3 changes)Handled Pr

Education record

S.S.L.C, P.C.K.G Higher Secondary School, State Board, Chennai