Dharmendra Rana Email and Phone Number
As a seasoned Retail Management professional with over 15 years of experience, I have a strong track record in leading store operations, driving revenue growth, and building high-performing teams. My expertise spans financial performance, inventory management, customer service excellence, and sales management, with a focus on delivering exceptional customer experiences and achieving business targets. I’ve successfully managed multi-store operations, reduced shrinkage, and optimized inventory processes, all while ensuring a seamless customer experience. Career highlights include being recognized as the ‘Highest Target Achiever PAN India’ and leading multiple stores to profitability and customer satisfaction.
Reliance Retail
View- Website:
- relianceretail.com
- Employees:
- 18388
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Senior Manager - Store Operation And Sale (Retail And Wholesale)Reliance Retail Jul 2024 - PresentVadodara, Gujarat, IndiaLed a team to drive revenue growth, exceeding sales targets through strategic operations and inventory management.Implemented robust inventory control procedures, achieving zero variance in stock audits and minimizing shrinkage.Spearheaded customer service initiatives, improving customer satisfaction scores and enhancing the shopping experience.Developed sales strategies that resulted in a 15% increase in annual sales.Managed B2B operations, streamlining order processing and logistics to achieve a 99% fill rate.Awarded "Most Profitable Store in India" and maintained high ratings in mystery audits for three consecutive years.
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Senior Store ManagerNilkamal Limited (Div. @Home) Jun 2015 - Aug 2024Vadodara Area, IndiaDrove sales growth and operational efficiency across two stores, expanding operations in Vadodara and Anand.Enhanced inventory management systems, leading to a 10% increase in stock turnover and zero stock discrepancies.Mentored and led high-performing teams, focusing on customer service excellence and operational improvements.Consistently exceeded sales targets and maintained a strong focus on profitability and customer experience. -
Assistant ManagerReliance Retail Aug 2012 - May 2015Vadodara Area, IndiaAnalyzed stock and sales data to optimize inventory levels, reducing overstocked and aging items by 20%.Reduced shrinkage by implementing effective inventory control measures, resulting in a 15% reduction in stock loss.Led and mentored a team of 25 employees, including 2 managers, to achieve sales targets and operational excellence.Conducted competitor analysis and adapted sales strategies to maintain a competitive edge in the market.Ensured full compliance with company policies, safety protocols, and health regulations, fostering a safe work environment.Increased customer retention through proactive engagement and personalized customer service, improving store loyalty.
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Assistant Department ManagerNilkamal Limited (Div. @Home) Oct 2009 - Aug 2012Vadodara, Gujarat, IndiaManaged a 9,600 sq. ft. retail space, overseeing the performance of 20 employees, ensuring adherence to retail standards.Improved merchandise management and stock visibility by conducting regular audits and inventory checks.Played a key role in executing promotional activities and visual merchandising to boost sales during peak seasons.Handled customer service, effectively resolving complaints and ensuring high customer satisfaction.Optimized store operations by administering all functions including commercial operations, IT, inventory, and human resources.Achieved a 95% reduction in stock discrepancies by implementing meticulous inventory and shrinkage management strategies.
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Sourcing LeadTeam Lease Services Private Limited Nov 2006 - Oct 2009Ahmedabad, Gujarat, IndiaManaged end-to-end sourcing operations across Gujarat and Madhya Pradesh, ensuring timely procurement and quality control.Negotiated with vendors and suppliers to secure the best prices, reducing sourcing costs by 12%.Streamlined processes, enhancing the efficiency of supply chain operations and reducing delivery times by 20%.Played a pivotal role in improving internal sourcing strategies, contributing to overall company growth and operational success.
Dharmendra Rana Skills
Dharmendra Rana Education Details
Frequently Asked Questions about Dharmendra Rana
What company does Dharmendra Rana work for?
Dharmendra Rana works for Reliance Retail
What is Dharmendra Rana's role at the current company?
Dharmendra Rana's current role is Retail Leadership Expert | Senior Store Manager with 15+ Years in Operations, Inventory Management, and Team Development, Mastering Sales, Operations, and Customer Experience Across Leading Brands.
What schools did Dharmendra Rana attend?
Dharmendra Rana attended Scaler, Indian School Of Business Management And Administration, The Maharaja Sayajirao University Of Baroda.
What skills is Dharmendra Rana known for?
Dharmendra Rana has skills like Customer Service, Team Management, Management, Training, Performance Management, Sales, Business Development, Negotiation, Inventory Management, Recruiting, Operations Management, Sales Management.
Who are Dharmendra Rana's colleagues?
Dharmendra Rana's colleagues are Pranshu Rajak, Rajat Bang, Dharmesh Bhaskar, Vishal Singh, Natvar Ranoliya, Vamsi Rock, Babloo Kumar.
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Dharmendra Rana
Coach | Operations | Food And Beverage | Business Development | Transformation And Turnaround Specialist | New Brand LaunchMumbai -
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