Dharmendra Kumar Email & Phone Number

As an accomplished Senior Analyst, I bring a wealth of experience and a passion for problem-solving to the table. I am dedicated to continually expanding my knowledge and skills to provide valuable insights and solutions in complex scenarios. Throughout my career, I have eagerly embraced new challenges, seeking opportunities to develop my expertise and collaborate effectively with teams.In my current role as a Senior Analyst at Natwest Group, I play a pivotal role in upholding the integrity of Customer Due Diligence (CDD) processes. My responsibilities include conducting thorough verifications, encompassing Group Wide Association checks (GWS), Payment Screening, and AML Screening. I proactively identify and manage risks associated with both customers and businesses, aiming for a comprehensive risk assessment.A key aspect of my role involves identifying risks in the CDD process and raising IMLSR reports. I also take on the responsibility of providing training and coaching sessions for agents, enhancing the overall quality of work. My commitment extends to analyzing error trends and collaborating with stakeholders at all levels to develop robust risk management strategies.My skill set includes expertise in Microsoft Word, Excel, PowerPoint, Outlook, and Power BI. I also possess strong interpersonal skills, facilitating effective collaboration with colleagues at all levels.In my recent role as a Customer Services and Operational Analyst at Natwest Group, I achieved Star Performer status in CDD Exits and consistently maintained a quality score of 98%, underscoring my commitment to high-performance standards and accuracy.I am confident that my skills and experience make me a valuable addition to any team, and I am excited about the opportunity to collaborate on complex challenges and contribute to achieving shared goals. Let's connect and explore potential opportunities for collaboration.