• 19 years of experience in IT sector – Senior Technology Manager of Automation & DevOps in Oracle Managed Cloud Services division, having diverse experience as Developer (SDLC), Configuration Management, Technical Program Manager etc.; encourage, mentor and work with geographically dispersed teams of talented individuals, developing long-term strategies and influencing leadership decisions and hands-on knowledge in AI/ML projects, system design, architecture, application development, proof of concept, testing, results-oriented and driving operational stability to help team deliver high-quality product, services and enhanced customer experience• Responsible for leading Automation team and driving automation projects – AI/ML projects “RFC Insight” & “Sales Forecasting & Demand Planning” , supporting Operations bottlenecks, automating repetitive Operations tasks- scalable to bring in efficiency, mentoring juniors, addressing process gaps, customer POC for multiple accounts, encourage customer to adopt Self-Service Portal for change management and easy deployment, attending and containing escalated technical issues, focus on customer satisfaction with service delivery• Implemented Automation coding standards, code repository configuration, Gitlab(orahub) pipeline configuration, code reviewing and development team processes and testing methodologies.• Experience of programming in Python, Perl, Shell scripting, deploying enterprise/ web applications, WLST, and Java etc.• Senior lead in Oracle Managed Cloud Services (OMCS) division for EBS Change management team, which caters to 200+ EBS(Oracle E-business Suite) enterprise customers on Oracle Cloud infrastructure (OCI)• Excellent analytical, interpersonal skills, problem solver, detail oriented, self-motivated & directed, onsite-offsite delivery model and onsite client interaction.• Involved in Oracle Applications change and config management, Technology Stack related tasks• Technical hands on - provisioning EBS 12.2.7, DBaaS, OS only instances and deployed EBS Cloud Admin tool instance on Oracle Cloud Infrastructure(OCI), including SSH public/ private Key setup• Have led end-to-end critical projects, for example E-business Suite 12.2.6 upgrade, Database upgrade -11g, 12c upgrade. Onsite visits for high level planning and downtime estimates• High level understanding of AWS Cloud, Dockers & Kubernetes, DevOps on OCI