Dharmesh Shah Email & Phone Number

Mumbai, MH, IN

Mumbai Metropolitan Region

As a Technical Lead - Professional Services, I am dedicated to providing exceptional technical solutions and services to clients. With a proven track record of success, I lead a team of professionals in delivering innovative and customized solutions that meet client objectives. I am passionate about leveraging my expertise in DC, Campus-Wired, Campus-Wifi.

Mumbai, Maharashtra, India

Design and Implement DataCenter, ISP, Campus, TAP/SPAN (DMF) SolutionsRole includes end to end delivery of DataCenter Enterprise Projects & Monitoring Solutions.Initial customer requirement gathering, preparation of design documents HLD/LLD, Migration/Test Plans, Deployment of configurations on infrastructure, Troubleshooting, Delivering KT sessions to.

Mumbai Area, India

My responsibilities include:Perform hands-on work with customers during product evaluations and post-salesPerform hands-on tests to validate customer proof-of-concept setups, network designs, and network deployments using new products and featuresPut together design guidelines and recommend improvements to customers for the networks they supportProvide.

Mumbai Area, India

As a Solution Architect at netYCE I use my knowledge and experience to help drive netYCE's pre & post-sales product adoption and integration with key customers. With razor sharp focus on making our customers successful, I possess a unique blend of being polished with customers and technical savvy; an out of the box thinker, and the drive to engage all.

Mumbai Area, India

Work on Pre Sales and Post Sales Delivery of Cisco Prime Suite for Carrier Management, IBM Tivoli Suite of Products for Service Assurance. - Assist in Providing Solution Proposals and compliance to RFPsProvide Day 2 Support on IBM Tivoli Suite of Products for customer's Installation within the agreed SLAs.Mentor juniors in Cisco Prime Suite.Continue.

Mumbai Area, India

• Spearheaded one of the largest NMS deals at the time in APJC completely changing the customer mindset on NMS from end to end performance, fault management and Provisioning.
• Was generally regarded as the Go-to guy within the Cisco NCE community for most technical escalations regarding Cisco NMS
• Received multiple CAP awards during this phase for “going beyond the call of duty” to ensure the highest customer satisfaction
• Implemented multiple complex engagements across the globe (ANZ,,Africa,Middle East) & achieved extremely high customer satisfaction numbers. This resulted in multiple repeat service orders where the customer.
• Collaborated on processes and methodologies for reviewing NMS architecture, methods which are still in use in the advanced services arm of cisco

1)Manage India wide LAN/WAN (Telecommunications) Infra for the corporate.2) Provide Technical Solutions along with detailed BoM and subsequent P.O for fulfilling ongoing business requirements as per Bank's / Govt Directives3)Deploy LAN/WAN infra for new and existing Branches/Back Offices.4) Provide MPLS L3 VPN connectivity to all ATMs of the Bank to HQ.

Mumbai Area, India

Member of LAN/WAN Team comprising of 12 people, involved in maintaining & supporting Connectivity of various clients & internal Projects via VPN & Leased/ATM Circuits. Also responsible for implementing & maintaining Security for client’s projects via firewall policies. Was responsible for setting up HP OVW, HP OVR, HP NNM 7.5, QWAN and TelAlert SMS Gateway.

• Complete OAM (Operations, Administration & Maintenance) of Network comprising of more than 30000 users spread across 60 locations. Was also responsible for designing Campus Network (LAN) for new Offices.
• Hands on experience with networking technologies such as Ethernet, TCP/IP, OSPF, EIGRP, BGP, PPP, L2 MPLS
• Hands on experience with mix-and-match of communication media and products like L3 / L4 Switches, Routers, Firewalls, VPN appliances, High-speed modems, and Network / Element management systems from leading networking.
• Hands on experience with implementing and supporting Windows NT4.0, Windows 2000 & Linux in the Enterprise environment.
• Hands on experience with implementing & supporting Cisco ACS, HP OpenView NNM, HP OpenView OVOW, HP OpenView OVR, QWAN, MRTG, RANCID, WhatsUp Gold, TelAlert SMS Gateway & CiscoWorks 2000 in the Enterprise environment.

Emba (Executive Mba), Marketing And Finance

Electronics And Telecommunications, Electronics, Telecommunications

Bachealor Of Engineering, Electronics And Telecommunications

Junior School