Dheeraj Joshi Email & Phone Number

Delhi, India

Led the development and launch of a new financial data integration platform, increasing market penetration by 25% within the first year. • Managed a cross-functional team of 10, including engineers and designers, to deliver the project on time and under budget. • Implemented a customer feedback loop that resulted in a 40% improvement in customer satisfaction scores. Negotiated partnerships with key financial institutions, expanding the platform's reach and functionality. • Developed and executed a go-to-market strategy that resulted in the product being featured in major tech publications.

Delhi, India

• Oversaw the performance of a group comprising of 6 salespersons and 2 lead generation employees. • Successfully sold and promoted Solvent/Eco Solvent G UV Printers in addition to IT services. • Boosted GEM Business performance • Responsible for meeting or exceeding monthly revenue targets set by senior management. • Managed all aspects of the sales process from lead generation to closing deals. Oversaw daily operations of the sales department including budgeting, forecasting and staffing needs. • Assisted in developing pricing strategies that optimize profits while maintaining customer loyalty. • Conducted weekly meetings with the sales team to review performance, goals and objectives.

Delhi, India

• Led and supervised a group of four employees • Elevated revenue generated from the sales of IT hardware, cloud solutions, software applications, and large-format displays. • Drove successful expansion of business in the North Region through efficient management of sales team and sub dealers. • Implemented improvements to boost efficiency and effectiveness in sales strategies for GEM Business and Enterprise Sales. • Directed all aspects of the sales cycle from initial contact through successful closure of deals. • Managed financial forecasting for future sales activity based on historical performance metrics. • Provided guidance, mentoring and training support to entry-level sales personnel. • Developed and implemented strategic sales plans to increase customer base and ensure customer retention. • Monitored competitor activities in order to anticipate changes in the marketplace. • Oversaw the design of sales presentations for external use by account managers and representatives.

Delhi, India

• Led and supervised a group of four employees • Elevated revenue generated from the sales of IT hardware, cloud solutions, software applications, and large-format displays. • Drove successful expansion of business in the North Region through efficient management of sales team and sub dealers. • Implemented improvements to boost efficiency and effectiveness in sales strategies for GEM Business and Enterprise Sales. • Directed all aspects of the sales cycle from initial contact through successful closure of deals. • Managed financial forecasting for future sales activity based on historical performance metrics. • Provided guidance, mentoring and training support to entry-level sales personnel. • Developed and implemented strategic sales plans to increase customer base and ensure customer retention. • Monitored competitor activities in order to anticipate changes in the marketplace. • Oversaw the design of sales presentations for external use by account managers and representatives.

New Delhi Area, India

• Effectively supervised and directed the direct and IDC sales force, driving business growth in the North region. • Developed and executed strategic plans, continuously tracked outcomes, and communicated valuable insights to leadership using statistics. • Utilized remote initiatives to access and expand into Tier 2/3 cities, resulting in significant growth of market share. • Enhanced production printing business by assisting DC teams in increasing PP business through various verticals. • Developed and implemented sales strategies to increase market share. Analyzed data to identify trends in customer behavior and develop plans accordingly. • Established relationships with key clients, while maintaining existing customer base. • Maintained accurate records of all transactions between customers and company representatives. • Provided technical support for customers when needed, answering questions about product features and capabilities.

New Delhi

• Generated market demand for Corporate vertical while identifying sales performance indicators for the Annual Maintenance Contract/Facility Management Services (IT Hardware). • Managed channel sales for HP Page wide LFP Production printer in North, Rajasthan, Gujarat, Chhattisgarh and the Western region Augmented market growth through the identification of new accounts in corporate segments. • Achieved higher sales for company's products in the corporate segment Streamlined proposal preparation and response process for RFQs and RFPs. • Generated revenue by leveraging team and channel partners to acquire new accounts and maintain existing accounts

New Delhi Area, India

• Drove business growth by proactively identifying and utilizing market potential in the Corporate vertical, resulting in increased sales scoring opportunities for Annual Maintenance Contract/Facility Management Services (IT Hardware). • Compiled and presented monthly sales performance reports to management. • Augmenting market growth through the identification of new accounts within different corporate segments • Drove growth in sales by targeting and catering to the needs of corporate segment customers • Preparing proposals G responding promptly to RFQs, RFPs Increased attention on primary product offerings such as IT Infra, IT Services, and IT Securities G Managed Services.

Gurgaon, India

• Expanded market for Corporate vertical through creation of sales scoring opportunities for the HP Printing solution and Efficiently managed print services• Achieved significant enhancements in TTCs by leveraging expertise in WPS Sales, HP Servers and Storage, VM Ware, APC and Microsoft Office 365• Enhancing market growth through the identification of new accounts in corporate segments for Manage print services• Achieved growth in sales by successfully targeting and selling to corporate segment customers• Preparing proposals G responding promptly to RFQs, RFPs• Increased profitability by successfully acquiring revenue from new and existing accounts, working closely with team members and re-sellers.• Specialized in managing and optimizing extensive product offerings like IT Infra, IT Services, and Managed Print Services.

Delhi, India

• Responsible for selling higher end B&W Photocopiers, Professional Color Machines & Facilities Management Contracts (in advertising agencies). • Interaction with Customers & Serving them according to their Requirement.• Responsible for entire Delhi, NCR & All INDIA operations.• Operators training at the site to reduce the machine failure.• Providing All INDIA technical support to my service team.• Maintaining a good rapport with my customers for future & repeat business and timely Realization of payments.• Handling Color and B&W machine Escalation.• Worked on all CANON Digital & Analog laser Color and B&W machines.• CANON Large format Printers.• Log book maintained at site helped in diagnosing the problem immediately & quality of the Black & white as well as Digital color copiers sustained.• Maintaining a good rapport with my customers for future & repeat business and time

Handling Color and B&W machine Escalation.• Worked on all CANON Digital & Analog laser Color and B&W machines.• CANON Large format Printers.• Log book maintained at site helped in diagnosing the problem immediately & quality of the Black & white as well as Digital color copiers sustained.• Maintaining a good rapport with my customers for future & repeat business and time

Worked with M/s Monica Electronics Ltd. As a Technician for One Year