With more than 25 years of experience in the Unified Communications and Collaboration (UC&C) domain, I am a passionate and proactive Sector Sales Manager at BT, leading a team of seven UC sales specialists in Asia, Middle East, and Africa. My mission is to help enterprise customers plan and implement digital workspace transformation in their organisations, leveraging the latest technologies and solutions from BT and its key partners.I have successfully formulated and executed go-to-market strategies, developed strategic partnerships, and promoted global sales pipelines for cloud UC platforms, such as Microsoft Teams, Cisco, Zoom, and others. I have also driven several big deals and achieved outstanding business results, earning recognition and awards for excellence and innovation. I enjoy working with cross-functional teams, such as Sales, Marketing, and Product Management, and collaborating with diverse stakeholders to deliver value and satisfaction to our customers.
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Head Of Ccaas And Ucaas, ApacBt GroupHong Kong -
Sector Sales Manager ( Unified Communications & Collaboration) - Asia, Middle East & AfricaBt Apr 2019 - PresentHong Kong- Lead a team of seven Unified Communications sales specialist in AMEA- Consistently steer UC business in the region- Formulate go-to-market strategy with cross functional teams such as Sales, Marketing and Product Management- Successfully drive partnership in AMEA with key technology partners including; Cisco, Microsoft, Audiocodes, Zoom, Poly etc.- Developed a partnership with Microsoft in the region to drive UC business – achieving several MS Team deals- Effectively managed the organizational restructure in the region with no team iteration
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Director Business Development ( North East Asia) - Unified Communications & CollaborationBt Jun 2017 - Mar 2019Hong Kong- Drove Unified Communication and Mobility Business in North East Asia and Korea- Developed digital transformation workspace pitch for enterprise customers- Formulated go-to-market strategy with cross functions such as Sales, Marketing and Product - Promoted global sales pipeline for cloud unified communications platform- Successfully sold cloud UC solution to two of the leading customers in the region
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Director Business Development - Unified Communication And Collaboration (Apac)Tata Communications Jul 2015 - May 2017Hong Kong-Drove Unified Communication and Mobility Business with the Asia Pacific Global Enterprise team-Developed partner strategy with Microsoft to position Skype for business portfolio-Hosted Skype for Business service positioning with end customers-Successfully developed a go-to-market strategy with cross functions such as Sales, Marketing and Product Management-Defined target markets, positioning and pricing to effectively enhance sales-Established strategic partnerships with Cloud, Unified Communications and Mobility ecosystem partners Supervised complex projects across various functions – engineering, regulatory and project management teams for digital transformation deals-Effectively defined market propositions for VOIP in emerging markets in Asia Pacific region-Doubled the order book for UCC service in APAC for financial year 2017-Orchestrated the largest hosted contact centre deal with a leading multinational client - TCV was US$1m -
Regional Head Unified Communication And Collaboration ( North India)Tata Communications Ltd. (Fka Vsnl) Mar 2009 - May 2015New Delhi Area, India-Developed and grew the managed voice and collaboration business for the India market with the India Enterprise Sales Team-Conducted bottom up market analysis and defined go-to-market strategy for the targeted market-Created strategic partnership with Unified Communication technology partners such as Cisco, Avaya and Datacraft to expand the addressable market-Managed cross function teams to ensure complete customer satisfaction from design to implementation to production
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Regional Manager- Channels Sales ( Unified Communications )Ericsson India Dec 2007 - Feb 2009New Delhi Area, IndiaJoined Ericsson as Regional Channel Manager for North in the Enterprise Division.Responsibilities Included - Product Management for enterprise solutions like communication servers, contact center solution- Product Positioning and Introduction of new products for Indian market.- Developing new product strategies.- Managing HCL which is our premium partner -
Product Manager - Hosted Contact Center ServicesTata Communications Ltd. (Fka Vsnl) Feb 2007 - Dec 2007Mumbai Area, IndiaI joined VSNL now TATA Communications as a product manager for Hosted contact center service portfolio. Job responsibilities included Understanding and mapping the market requirement, Launching of new services to meet the market demands,Developing strategic alliances with prospective go to market partners.Major Achievement was launching the domestic hosted contact center service in the country.
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Senior Manager - Enterprise Sales - Unified CommunicationsSiemens Mar 2001 - Feb 2007New Delhi Area, IndiaI joined Siemens in their Telecom Division as a senior executive responsible for direct sales in the ITES and and Hospitality segment. During my tenure in sales I also was handling a team and looking after direct as well as channel business for North India. In 2005 I was given an opportunity to work as a product manager for Siemens Contact center and Hospitality solutions. I was transferred to Head Quarters at Mumbai where I worked for 2 years in this capacity. -
Sr Executive - Costing & Estimation ( Telecom Sbu)Punj Lloyd Limited Jul 1997 - Feb 2001New Delhi Area, IndiaStarted my career as a GET in the Estimation & Proposals department where I was involved in preparing proposals for various Telecom Projects like setting up of basic telephony networks. In the last year I was part of the business development team responsible for getting telecom projects for the company.
Dheeraj Kaul Education Details
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Marketing & It -
Electronics And Telecommunication -
Delhi Public SchoolComputers -
Dps Rk PuramScience
Frequently Asked Questions about Dheeraj Kaul
What company does Dheeraj Kaul work for?
Dheeraj Kaul works for Bt Group
What is Dheeraj Kaul's role at the current company?
Dheeraj Kaul's current role is Head of CCaaS and UCaaS, APAC.
What schools did Dheeraj Kaul attend?
Dheeraj Kaul attended International Management Institute - Imi, University Of Pune, Delhi Public School, Dps Rk Puram.
Who are Dheeraj Kaul's colleagues?
Dheeraj Kaul's colleagues are James Mcgowan, Yaman Gupta, Jordon Docherty, Srikiran Goli, Liam Wilkinson, Steve Price, Yash Sharma.
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