In my role, I conducted thorough CAD checks to streamline the vehicle design review process, ensuring early compliance with water management requirements and expediting the prototype phase. I actively engaged in documenting lessons learned from vehicle testing, which enhanced the process of capturing customer feedback and drove continuous improvement in vehicle design and integration. Additionally, I collaborated with cross-functional teams to resolve complex issues during physical vehicle tests, significantly improving the efficiency of issue resolution. These initiatives collectively contributed to more efficient design reviews, better feedback integration, and smoother issue resolution processes.

During my internship, I significantly enhanced inspection processes and service workflows, leading to a more efficient operation and higher customer satisfaction. I spearheaded a quality improvement initiative by standardizing diagnostic and repair checklists, which greatly improved customer trust and garage reliability. Additionally, I played a key role in developing and implementing a predictive inventory management system, which ensured the timely completion of services and significantly boosted operational efficiency and service delivery. These efforts collectively contributed to a more streamlined and reliable service environment, reflecting positively on customer experiences and overall business performance.