David Lam Email & Phone Number

Remote

• Maintain and enhance the Human Resources department by helping shape road map initiatives, scale operational efficiency, organizational design planning, implementation, and evaluating employee relations and human.
• Manage a remote team focusing on eNPS, culture and engagement, strategic planning and employee relations in order to drive improvement and efficiency in business processes and policies across the organization.
• Streamline approach to handling employee relations issues across the organization; act as a resource and sounding board for managers dealing with employee relations challenges, and leave requests under FMLA and ADA.

• Partner with Senior Leadership on strategic planning.
• Provide expert and objective advice, coaching, and counsel to leaders and employees on talent programs, policy and procedures, employment/labor laws, conflict resolution, change management, and organizational.
• Superuser of data to identify trends, provide insights and make recommendations to stakeholders and cross-functional partners in order to develop solutions that improve business results - includes claims, complaints.
• Drive and implement employee engagement initiatives in conjunction with site leaders and assess the impact of all programs and events.
• Lead complex employee relation investigations including harassment and ethics complaints, working with leaders to resolve issues.
• Work cross-functionally to drive department specific projects and initiatives.

Garland, Texas, United States

• Manage HR process workflow for a team of regional Sr. HR generalists
• Ensure that services are delivered to sites in a timely and defect-free manner and monitor against service level agreements
• Respond to and resolve all internal and external escalations
• Analyze workflow data and translate findings into process improvements
• Build and refresh training material for centralized HR processes
• Execute training and upskilling within respective team

Fort Worth, Texas

• Maintain strict data integrity with HRIS systems, complete and distribute reports as needed by FC managers and corporate offices.
• Manage on-site transfers, promotions, and hourly hiring from posting, selection, recruiting system management, and on-boarding
• Promote positive employee relations through survey management, roundtable facilitation, employee recognition projects and systems
• Produce and analyze reports to assist with labor planning and management. Utilize HRIS systems for data entry, modification, and reporting
• Ensure payroll accuracy through audits, reporting, and proactive measures.
• Provide policy expertise to clients, manage site drug testing program, ensure pre and post-hire requirements are completed

Western District Of Oklahoma

• During my tenure, I completed 43 Collateral investigations for districts in over 20 states, including Puerto Rico.
• Use of electronic legal databases in order to maintain and manage confidential case information on offenders.
• Administrative phone and desk duties included confidential communication with lawyers, judges, officers, and offenders.

Norman, Oklahoma

• Enforce university policy while maintaining weekly administrative duties.
• Program events that foster community development, student leadership, academic studies, and personal growth.
• Oversee a community of over 50 student residents and exist as a campus resource, mentor, and mediate student conflicts where necessary.
• Collect and log confidential data on student residents.

San Diego, California

• Self-sufficiently plan monthly events on campus to promote brand awareness to a student body of over 28,000.
• Independently managed brand social media to consistently exceed monthly goals for web traffic.
• Conduct product demos in order to gather feedback while promoting student discounts

University Of Oklahoma

• Plan two events a month on campus to provide service, programming, and advocacy to students in both apartment complexes of Traditions Square East and Traditions Square West.
• Developed a programming platform that emphasized interaction, retention, and enjoyment.
• Create publicity, work with budgets, purchase orders, and facilitate weekly meetings.

Bachelor’S Degree, Classics And Letters

Activities and Societies: Recognized for outstanding community service as a President's Community Scholar, Planned philanthropy events as.

Education record

Education record