David Lam Email & Phone Number

Remote

•Maintain and enhance the Human Resources department by helping shape road map initiatives, scale operational efficiency, organizational design planning, implementation, and evaluating employee relations and human resources policies, programs, and practices.•Manage a remote team focusing on eNPS, culture and engagement, strategic planning and employee relations in order to drive improvement and efficiency in business processes and policies across the organization.• Streamline approach to handling employee relations issues across the organization; act as a resource and sounding board for managers dealing with employee relations challenges, and leave requests under FMLA and ADA.

• Partner with Senior Leadership on strategic planning.• Provide expert and objective advice, coaching, and counsel to leaders and employees on talent programs, policy and procedures, employment/labor laws, conflict resolution, change management, and organizational development while effectively mitigating business and company risk.• Superuser of data to identify trends, provide insights and make recommendations to stakeholders and cross-functional partners in order to develop solutions that improve business results - includes claims, complaints, engagement, turnover, attendance, leaves, productivity metrics.• Drive and implement employee engagement initiatives in conjunction with site leaders and assess the impact of all programs and events.• Lead complex employee relation investigations including harassment and ethics complaints, working with leaders to resolve issues.• Work cross-functionally to drive department specific projects and initiatives.• Lead, develop and manage the local HR teams.• Drive site-specific HR strategy in order to maintain an independent workforce.

Garland, Texas, United States

• Manage HR process workflow for a team of regional Sr. HR generalists • Ensure that services are delivered to sites in a timely and defect-free manner and monitor against service level agreements • Respond to and resolve all internal and external escalations• Analyze workflow data and translate findings into process improvements • Build and refresh training material for centralized HR processes • Execute training and upskilling within respective team • Coach and performance manage HR and Ops leaders on process excellence• Provide senior HR and Ops leadership insights in day-to-day operations via daily reports, WBRs, and bridging data. • Partner directly with site and regional leaders to address one-offs and/or process breakdown • Sit on the leadership team of the HRC and influence the organization’s strategic direction in building a leading culture aligned with Amazon’s leadership principles

Fort Worth, Texas

• Maintain strict data integrity with HRIS systems, complete and distribute reports as needed by FC managers and corporate offices. • Manage on-site transfers, promotions, and hourly hiring from posting, selection, recruiting system management, and on-boarding• Promote positive employee relations through survey management, roundtable facilitation, employee recognition projects and systems• Produce and analyze reports to assist with labor planning and management. Utilize HRIS systems for data entry, modification, and reporting• Ensure payroll accuracy through audits, reporting, and proactive measures.• Provide policy expertise to clients, manage site drug testing program, ensure pre and post-hire requirements are completed

Western District Of Oklahoma

• During my tenure, I completed 43 Collateral investigations for districts in over 20 states, including Puerto Rico.• Use of electronic legal databases in order to maintain and manage confidential case information on offenders. • Administrative phone and desk duties included confidential communication with lawyers, judges, officers, and offenders.

Norman, Oklahoma

• Enforce university policy while maintaining weekly administrative duties. • Program events that foster community development, student leadership, academic studies, and personal growth. • Oversee a community of over 50 student residents and exist as a campus resource, mentor, and mediate student conflicts where necessary. • Collect and log confidential data on student residents.

San Diego, California

• Self-sufficiently plan monthly events on campus to promote brand awareness to a student body of over 28,000. • Independently managed brand social media to consistently exceed monthly goals for web traffic.• Conduct product demos in order to gather feedback while promoting student discounts

University Of Oklahoma

• Plan two events a month on campus to provide service, programming, and advocacy to students in both apartment complexes of Traditions Square East and Traditions Square West. • Developed a programming platform that emphasized interaction, retention, and enjoyment. • Create publicity, work with budgets, purchase orders, and facilitate weekly meetings.

Bachelor’S Degree, Classics And Letters

Activities and Societies: Recognized for outstanding community service as a President's Community Scholar, Planned philanthropy events.

Education record

Education record