• Consistently exceed sales targets by driving customer engagement, upselling phone activations, and promoting accessories, leading to increased revenue.• Manage customer port-ins to Rogers brands and activations between providers, ensuring a smooth experience and high satisfaction.• Provide software support for both Android and Apple devices, resolving technical issues and improving customer retention.• Oversee inventory management across multiple store locations, maintaining accurate records for a diverse range of products.• Assist with home internet services, achieving strong customer satisfaction through effective troubleshooting and support.

Launched multiple tier-3 cities for Zomato. Everyday tasks and activities looked as follows:- Identifying and onboarding clients/restaurant partners in the city to provide end customers (general public) with a wide range of cuisines and choices effectively and efficiently in a short span of time- Engaging with numerous restaurant partners based out of different cities daily to help them with anything and everything. From building their menus', meal combos, and sequencing to designing their marketing plans.- Building a long-term relationship with the merchants to identify their goals for their business and help them achieve those goals by building strategies & advertisements which would help them engage with their audience.- Taking a data-driven approach to ensure month-on-month growth of the restaurant partners in the city which results in the overall growth of the town.- Being a bridge between the restaurant partners and multiple teams within Zomato (Central and Logistics Team) to ensure a smooth experience for all the parties. - Conducting feedback sessions and review meetings to ensure merchant satisfaction & service quality.

IndiBlenders is a home-based baking startup (unregistered). It infuses the taste of Indian traditional sweets into Western desserts. Looked after marketing, designed campaigns and posts for social media platforms like Instagram and Facebook.Managed logistics, finances and also designed the business model for this home-based baking startup.

To improve the quality of life in rural Gujarat, the Vijay Rupani government launched the 'Vrundavan Gam' initiative under which 250 villages in different parts of the states were to be developed as iconic villages. A group of students went on the ground to different villages of Surendranagar district. Worked on primary data collection, survey administration, developing and maintaining relationships with providers and program stakeholders to improve success in obtaining data.

AMC (Ahmedabad Municipal Corporation) through the Ahmedabad World Heritage City Trust (AWHCT) has initiated the work of preparing a Conservation Plan/Local Area Plan for the walled city of Ahmedabad and it has engaged with NIUA for the said work. Organized a work plan to achieve assigned project goals; made suggestions to improve the efficiency of work.

Chal Kabira is a team of young graduates from top B-schools who came together to follow their passion for travelling. Developed effective marketing strategies and goals. Managed client relationships and worked closely with project managers to ensure customer satisfaction and to develop additional business.

Swachh Survekshan (2017-18) is an annual survey of cleanliness, hygiene, and sanitation in cities and towns across India. Part of the Swachhata Survekshan team responsible for the evaluation of Public Sanitation across the city of Ahmedabad.