Dhrumit Patel Email & Phone Number

East York, Ontario, Canada

Toronto, Ontario, Canada

• Successfully implemented and lead environmental program an enhanced plant hygiene program, resulting in a measurable reduction in microbial contamination incidents.• Coordinated CAPA activities for microbiological non-conformances, reducing response times by 40% and enhancing product safety.• Conducted regular inspections and audits to identify potential sanitation issues and implemented corrective actions to maintain a clean and safe food production environment.• Trained and supervised sanitation team members in proper cleaning and disinfection techniques, promoting a culture of hygiene and safety.• Conducted 100% on-time and thorough GEMBA walks and housekeeping inspections, contributing to a safer and cleaner manufacturing environment.• Compiled and presented an Annual Environmental Monitoring Report with actionable recommendations for ongoing improvement. Successfully passed all plant audits related to microbiological contamination prevention practices, maintaining a clean compliance record.• Implemented a "Critical to Quality" (CTQ) approach, collaborating with cross-functional teams to define and measure critical quality parameters for Mini Egg and Dairy Milk which results reducing customer complaints by 12.5%.• Introduced a "Critical to Process" (CTP) methodology with help R&D and identifying and optimizing key processes, which led to a 7% reduction in process variation and a 16% improvement in process cycle times.• Leveraged extensive knowledge of Lean Six Sigma principles to identify process inefficiencies, resulting in a 14% reduction in defects and a 15% increase in process efficiency

Pickering, Ontario, Canada

Led successful implementation and maintenance of HACCP (Hazard Analysis and Critical Control Points) systems, ensuring compliance with regulatory standards and minimizing food safety risks. • Able to develop and implement new program by doing root cause analysis that improved customer satisfaction by 10% in four months • Elevated the organization's food safety standing by consistently achieving above-average scores in external audits, reflecting the dedication to maintaining the highest standards in production, storage, and distribution. • Collaborated with operations manager to identify opportunities for improvements to workflow and controls, to ensure they comply with health and safety codes regulations • Conduct preoperational inspections of facilities and equipment in prior production and verify line check for food safety and quality to ensure the products meet requirements • Conduct analysis of water test like TOA, pH, TDS, chlorine, alkalinity and hardness in every 4 hours and PAA and peroxide test in prior production

Ahmedabad, Gujarat, India

Developed a systematic approach to organize and document the requirements of the to be system• Led the marketing and sales teams achieving a company growth of 70% in 8 months• Trained and supervised 2 pharmacy technicians, improved performance of each• Performed duties in priority according to Role assigned on assignment schedule• Educated patient on possible drug interaction, possible side effects and optimal methods of administration• Evaluated patient histories to access medication compliance and spot issues such as doctor shopping andexcessive usage• Assisted patients in minimizing medical expenses by 40% recommending generic or alternate brandprescription medication• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency andservice quality• Maintained financial record, accounting of store, and performed weekly, monthly and quarterly audit• Performed troubleshooting assistance to resolve insurance conflicts for patients• Resolved complex customer issues at store level and helped increase customer satisfaction by 25%

Gujarat, India

• Performed qualitative and quantitative analysis of raw material, finish products using instrument such as HPLC-UV, TLC, particle size analysis and UV spectrophotometer and warehouse functions of the company like labeling, verification of coding, metal detection, • Participated in GEMBA walk and implement hold procedure for nonconformance batch and documented all QA activities timely and accurately • Created company comprehensive database of documented test defects and procedures to enable accurate replication and ensure compliance with standards • Participated to prepare regulatory submissions to regulatory agencies including IND, NDAs and ANDA and learned managed the lifecycles of regulatory submissions • Worked collaboratively with external partners including consultants and contract research organizations to support regulatory compliance and achieve business objectives

Advanced Diploma, Food Science And Technology

Bachelor Of Pharmacy - Bpharm, Pharmacology And Toxicology