Dc System Specialist
Current• Ensure well-functioning WHM & overarching WH Control System.• Support DC operations.• Monitor system functionality and new system functionality developments, incl. interfaces WMS, WCS and PLC.• Communicate change requests from end users to Regional Sales & Ops.• Maximize operational excellence, quality and efficiency by educating end users in the IT system functionality.• Distribute & translate release notes and inform/ ensure training of users in the new functionality of… Show more • Ensure well-functioning WHM & overarching WH Control System.• Support DC operations.• Monitor system functionality and new system functionality developments, incl. interfaces WMS, WCS and PLC.• Communicate change requests from end users to Regional Sales & Ops.• Maximize operational excellence, quality and efficiency by educating end users in the IT system functionality.• Distribute & translate release notes and inform/ ensure training of users in the new functionality of a release.• Ensure all systems work as expected and are used correctly to aspire best service to the stores and to secure that business is not interrupted.• Ensure an effective and efficient incident management, when needed (e.g. participate in "bridge calls", Incident reporting).• Ensure high quality level of all decided IT system related procedures and correct implementation.• Ensure training of Advanced Users in the departments in new systems and functionalities.• Align release waves and system down time with key stake holders, i.e. DC management, sales etc.• Ensure training of team leaders on any basic new functionality. Show less