Dhruvin Patel Email & Phone Number

Toronto, On, Ca

Ontario, Canada

1. Provided personalized customer service by greeting each customer, addressing specific needs, and offering tailored product recommendations to enhance the shopping experience.2. Proactively maintained a clean and organized store environment, contributing to a positive and inviting atmosphere for customers.3. Collaborated with the Visual Merchandising (VMD) team to create eye-catching displays that aligned with seasonal promotions and company guidelines, boosting in-store engagement.4. Supported accurate inventory management by performing regular inventory checks

Vaughan, Ontario, Canada

1. Achieved 100% of individual and store sales target by engaging proactively with customers. Exceeded my personal sales goal by 20% in first 2 months.2. Educated customers on store promotions and loyalty programs, exceed targets for new enrollments by up to 70% and, achieve an 85% customer satisfaction rate.3. Operated point-of-sale systems, processing sales, refunds, and exchange with 100% accuracy.4. Used merchandising strategies that comprised product placement and aesthetic strategies to increase the sale of five or more low-performing items by 15%.

Ahmedabad, Gujarat, India

Accomplished and learned many tasks which are as follows: 1) Social Media: Handled Social Media accounts, increased reach and interactions along with executing schedule posting, taking reviews from customers, Influencers and tech experts. 2) SEO: Performed keyword analysis using website analytics to optimize existing content implemented SEO strategy to successfully increase landing page. 3) E-Commerce: Handled Amazon and Flipkart’s sellers account which included uploading new products daily, checking errors on the already uploaded products, pricing them and coordinating with delivery boy.

Ahmedabad, Gujarat, India

1. Content Creation: Developed engaging content for various social media platforms, including Facebook, Instagram, and Twitter, to promote travel packages and services.2. Campaign Management: Designed and executed social media marketing campaigns that increased brand awareness and customer engagement, resulting in a 25% increase in followers.3. Audience Engagement: Interacted with customers through comments and messages, addressing inquiries and fostering a community of travel enthusiasts.4. Analytics and Reporting: Monitored social media metrics using tools like Google Analytics and Hootsuite to assess campaign performance and optimize strategies based on data-driven insights.5. Collaboration: Worked closely with the marketing team to align social media strategies with overall business goals, contributing to cross-channel promotional efforts.6 Trend Analysis: Stayed updated on the latest social media trends and travel industry developments to ensure content relevance and innovation.

Postgraduate Degree, Strategic Relationship Marketing

This comprehensive course focuses on developing advanced skills in customer relationship management, marketing analytics, and strategic.

Post-Graduation Certificate, Digital & Content Marketing, Digital And Content Marketing

This program equipped me with essential skills in: 1. Digital Marketing Strategy: Developed a strong understanding of how to create.

Bachelor Of Business Administration - Bba

The program emphasized practical learning and industry-relevant skills through a multidisciplinary approach, covering areas such as: 1..

Professional Accounting, Accounting And Finance

1. Gained advanced knowledge in financial accounting, management accounting, taxation, and auditing. 2. Developed expertise in IFRS.