Dhruv Mendiratta Email & Phone Number

Denver, Co, Us

Denver Metropolitan Area

Denver Metropolitan Area

• Single-Threaded Leader (STL) for long-term Tech Architecture Strategy, Roadmap Planning, Engineering, Program Execution, Agile Delivery, and People Operations for large-scale Cloud, and Digital e-Commerce customers.• Direct Engineering functions, Product features, System Optimizations, Process Automations & Software Releases.• Spearheading portfolio for Salesforce, CPQ, Billing, CRM, Experience Cloud, Service Cloud, Manufacturing, and Supply Chain Customers.• Create multi-year prioritized roadmap using 6 KPIs: Compliance, RoI, Innovation, Customer Pain Points, Tech Debt and BAU/KTLO. Define annual OKRs enabling orgs to be Willing, Capable & Ready for digital transformations.• Influence C-level to adopt ruthless prioritization measures for setting org-wide S-Team goals.• Define 3-year Tech Vision, and Program Management mechanisms for various customers.• Establish “4S” architecture vision for Scalable (vertically & horizontally), Supportable (Reliable & Resilient systems), Sustainable (low latency at Petabyte scale), and Secure (Authentication & Authorization mechanisms) system designs.• Baselined Design Patterns which are leveraged across customers and geographies.• Launched Centre of Excellence (CoE) for data-driven insights accelerating incremental business growth.• Driving crisp communications across C-level suite, SVPs and VPs through QBR, MBR, MTR, & WBR mechanisms.

Boulder, Colorado, United States

• Manager of TPMs supporting global teams comprising Engineering, Data Scientists, Program and Product Managers focused on building AWS cloud-based solutions for Devices, e-Commerce, AdTech and Privacy products.• Go-to person for S-Team goal implementations and annual milestones. Leveraged positive influence across multiple shared service functions (Finance, Accounting, HR, Legal, Product, Customer Trust, Infra, Architecture, Network, Hardware, Privacy, QA, BI, AI, ML and Data Science).• Built entire org’s Project Portfolio, audited progress, and provided overall direction on delivery and reporting mechanisms. Authored WBRs, MBRs, MTRs and QBRs for S-Teams.• Created 18-month prioritized roadmap.• Built Ad Sourcing Infra and Product Platform leveraging lightweight API architecture, behavioral and contextual ML algorithms, and Data Science methods. Authored North Star Architecture, Operational Readiness Review (ORR) and Security Review documents to re-engineer 8-year-old system.• Delivered federated ad sourcing models and integrated multiple sourcing strategies.• Incorporated data privacy and compliance mechanisms across AdTech platforms to implement Apple’s iOS, DMA, DSA, GDPR and CCPA regulations.• Launched Device Installments products that offer customers the ability to pay for their purchases in flexible interest-free monthly payments. Built multi $B annual business with global expansions in Canada, Italy, Japan, Spain & France in record 11 months exceeding sales growth targets.• Launched Prime Day Deals integrations for Devices and Retail improving worldwide sales growth.• Implemented automation of accounting mechanisms and streamlined OpEx metrics.• Drove innovation across global teams with Hackathon, bug bashes, Think Big and Braintrust workshops.• Led implementation of hackathon ideas incorporating flywheel feature into Retail & Device Installments mainline.• Provided direction to global teams to optimize workloads in AWS.

Greater Denver Area

• Drove the technical direction, staffing and P&L budgets for large-scale business portfolios for Global Components (GC), Electronic Computing Solutions (ECS) and Global Financial Solution (GFS) business divisions. Led 4 globally diverse application development teams engaged in building complex software systems and highly available data centers.• Executed large-scale strategic ERP programs for IBM, Microsoft, Intel, Ericsson, Oracle, HP, EMC, VMWare, Tech Data and Texas Instruments in North America, LATAM, EMEA, AsiaPac and Australia regions.• Built Global Application Dev Teams for Sales, Asset (incl. Inventory and PSD) and Finance functions. Integrated Regional Systems Analyst (RSA) teams into mainstream IT to build synergy and drive inter-team collaborations.• Created blueprint for Arrow’s Fee-for-Service (FFS) business – a highly profitable and multi-year growth venture.• Conducted vendor selections, and contract negotiations to deliver multimillion-dollar savings by effectively leading the transition from outsourced Oracle consulting partners to FTE model across Americas, EMEA and AsiaPac incl. India.• Executed Enterprise wide implementation of Robotic Process Automation Program (RPA) using concepts of Bots (UiPath) and Machine Learning in Production environments.• Developed “Suitcase” costing model for any-scale program prioritization, planning and resource allocations at C-level.• Stabilized key business functions of order booking, sales forecasting, trade compliance and invoicing for top customers and PEMCO suppliers for a $4.3B launch.• Conceptualized and delivered a device agnostic eCommerce platform to propel company’s YoY top line growth by 24%.• Automated cleanup mechanisms for 18 million parts resulting in 66.8% improvement in data quality metrics.• Published enterprise onboarding guidelines for Merger and Acquisitions (M&As).• Built global search engine to resolve critical Prod issues within defined SLAs. Resulted in 27% less tickets.

Denver, Colorado, United States

• Led 3 engineering teams in a cross-matrix global delivery model for various clients to drive business transformations with Oracle Cloud ERP, HCM, SCM, P2P, Financials and CRM.• Scoping, planning, creating and monitoring project management plans, key decision docs, risk mitigation, contingency planning, risk response analysis, testing and deployment plans. Manage scope, budgets, resources, and schedules. • Gather requirements, development planning, tools-reuse, design and code reviews, bug fixing, data analysis, performance optimizations, testing, change management, and user training activities. • Customer coordination and supervision of day-to-day activities with project teams.• Built A2A integrations, B2B (EDI and Rosettanet) interfaces and web services leveraging service-oriented-architecture (SOA) to integrate Inventory (846), Pricing (832), Order Management (855), Shipping (856), Purchasing (850), Point of Sale (867), Accounts Payables (810) and Accounts Receivables (3C3i) modules. • Created custom APIs, SQL scripts and XML payloads to address technical requirements. • Defined development guidelines and best practices for efficient software engineering mechanisms.

India

• Develop automation tool for networking, load balancing and optimization using SQL and Oracle database.• Define development guidelines and best practices for efficient software engineering mechanisms.

India

• Research internship to study various types of radar monitoring patterns used for commercial airliners.• Published paper on SOPs for ground to air telecommunications using transmitters, receivers, and nav-aids.

India

• Engineering internship in Computer systems, Electronics R&D Lab, and industrial copper metallurgy.• Published paper on best practices in mining, concentrator, smelting, and refinery.