Allison Dhuy

Allison Dhuy Email and Phone Number

Customer Success Manager @ Marque360- Microsoft Gold Partner
Philadelphia, PA, US
Allison Dhuy's Location
Greater Philadelphia, United States
Allison Dhuy's Contact Details
About Allison Dhuy

Strategic Operations Leader with a proven track record in driving transformative initiatives thatstreamline processes, enhance team performance, and elevate customer satisfaction. Whether leading fromthe front or working collaboratively with cross-functional teams, I am committed to driving impactfulresults and fostering a culture of continuous learning and improvement.

Allison Dhuy's Current Company Details
Marque360- Microsoft Gold Partner

Marque360- Microsoft Gold Partner

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Customer Success Manager
Philadelphia, PA, US
Website:
marque360.com
Employees:
20
Allison Dhuy Work Experience Details
  • Marque360- Microsoft Gold Partner
    Customer Success Manager
    Marque360- Microsoft Gold Partner
    Philadelphia, Pa, Us
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  • Springhouse Education And Consulting Services
    Vice President Strategy And Business Development
    Springhouse Education And Consulting Services Jan 2023 - Nov 2024
    Greater Philadelphia
    Championed business enablement and employee enablement within, but not limited to, financialinstitutions, investment management companies, life science consulting firms, pharmaceuticals, andmanufacturersLed pre-sale initiatives to understand customer needs and determine valued outcomes; presentedideas and discussions to audiences at various levels within organizationsFormulated vision and articulated requirements to support technical development and deliveryCollected and presented business insights in the areas of resource utilization, line of business trends, actual and forecasted billings, and sales development pipelineLead marketing and training content development; facilitate events to boost lead generation,customer engagement, and end user adoptionUtilized Dynamics 365 to streamline business processes; increased consulting services by 14% andshortened the sales development lifecycle by 16%, resulting in an 11% increase in gross revenueover twelve months
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  • Springhouse Education And Consulting Services
    Vice President Operations
    Springhouse Education And Consulting Services Jul 2017 - Jan 2023
    Exton, Pennsylvania, United States
    Directed a cross-functional team of instructional facilitators, technical consultants, salesrepresentatives, and office administrators, reporting directly to the CEOManaged the planning, resourcing, execution, budgets, timeline, review, retrospectives, andcommunications of all technical projectsImplemented strategic decisions based on community feedback and market research, includingadding Agile education and coaching to the portfolio of servicesModernized operations over a 9-month initiative, reducing the number of siloed systems andadministrative pointsServed as Master of Ceremonies at the first Philadelphia Scrum Day and coordinated the development of Scrum learning programs in support of Agile Centers of Excellence
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  • Springhouse Education And Consulting Services
    Director Strategic Process And Planning
    Springhouse Education And Consulting Services Jul 2014 - Jul 2017
    Exton, Pennsylvania, United States
    Directed a sales team of 4 and a consulting team of 4Led executive leaders to discovery the business productivity benefits of Microsoft 365 by facilitatingCustomer Immersion Experiences at the Microsoft Technology Center – PhiladelphiaReduced the proposal development lifecycle by greater than 50% by creating an automated proposal management process on the SharePoint platform that eliminated errors and imposed branded standard responsesPromoted to Vice President Operations after successfully implementing business process improvements in the areas of proposal management, project management, knowledge management, and sales staff compensation planning
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Allison Dhuy Skills

Sharepoint Project Management Business Analysis Business Process Training Access Sharepoint Designer Software Development Software Documentation Cloud Computing Integration Visio Vendor Management Consulting Project Planning Strategy Saas Microsoft Products Infopath Microsoft Certified Technology Specialist Office 365 Css Ssrs

Allison Dhuy Education Details

Frequently Asked Questions about Allison Dhuy

What company does Allison Dhuy work for?

Allison Dhuy works for Marque360- Microsoft Gold Partner

What is Allison Dhuy's role at the current company?

Allison Dhuy's current role is Customer Success Manager.

What is Allison Dhuy's email address?

Allison Dhuy's email address is al****@****ink.com

What is Allison Dhuy's direct phone number?

Allison Dhuy's direct phone number is +161032*****

What schools did Allison Dhuy attend?

Allison Dhuy attended University Of Pittsburgh, University Of Pittsburgh.

What are some of Allison Dhuy's interests?

Allison Dhuy has interest in Animal Welfare.

What skills is Allison Dhuy known for?

Allison Dhuy has skills like Sharepoint, Project Management, Business Analysis, Business Process, Training, Access, Sharepoint Designer, Software Development, Software Documentation, Cloud Computing, Integration, Visio.

Who are Allison Dhuy's colleagues?

Allison Dhuy's colleagues are Saravanan Sankar, Barry Zane, Lora Lowery, Eryn Boyle, Jake Alcott, Tracy Alcott, Jason Lee Miller.

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