Customer Support Specialist
Communicate with customers via ticket system (Tidio) and Live chat (Tidio), providing general assistance (features, bugs, payments).
Feb 2024 - Sep 2024
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Diego Ramirez Email & Phone Number
Customer Support Specialist
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 71%
Role
Customer Support Specialist
Location
Medellín, Antioquia, Colombia
Who is Diego Ramirez? Overview
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Quick answer
Diego Ramirez is listed as Customer Support Specialist based in Medellín, Antioquia, Colombia. AeroLeads shows a matched LinkedIn profile for Diego Ramirez.
Diego Ramirez previously worked as Customer Support Specialist at Tidio and Senior Customer Support Representative at Webhelp. Diego Ramirez holds Engineering Physics, 4 Years from Universidad Nacional De Colombia.
Profile bio
About Diego Ramirez
Diego Ramirez is a Customer Support Specialist.
3 roles
Diego Ramirez work experience
A career timeline built from the work history available for this profile.
Senior Customer Support Representative
Communicate with customers via ticket system (Helpshift) and Live chat (Twilio), providing general assistance.
Sep 2019 - Jul 2024
Senior Customer Support Representative
Communicate with via ticket system (Helpshift) and Live chat (Twilio), providing general assistance.Answering questions about game features and updates.Assisting with account recoveries and email changes.Addressing billing issues and in-game purchases (Google Play, Apple App Store, Amazon App store).Providing technical support (Android, iOS, Kindle)Assisting users with GDPR compliance requests.Identifying possible ToS breaches.Applying moderation (Suspensions, Bans)
Sep 2019 - Feb 2024
2 education records
Diego Ramirez education
Engineering Physics, 4 Years
Foreign Languages (English), 2 Years
FAQ
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What is Diego Ramirez's role at their current company?
Diego Ramirez is listed as Customer Support Specialist.
Where is Diego Ramirez based?
Diego Ramirez is based in Medellín, Antioquia, Colombia.
What companies has Diego Ramirez worked for?
Diego Ramirez has worked for Tidio, Webhelp, and Supercell.
How can I contact Diego Ramirez?
You can use AeroLeads to view verified contact signals for Diego Ramirez, including work email, phone, and LinkedIn data when available.
What schools did Diego Ramirez attend?
Diego Ramirez holds Engineering Physics, 4 Years from Universidad Nacional De Colombia.
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